Product Application Engineer

White Drive Products, Inc.; Hopkinsville, Northern (KY, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

White Drive Products, Inc. is seeking a PAE to join the open and safety-focused team. You will provide technical support for the sales department and CSRs, assist in preparing technical offers, and help select hydraulic motors and steering units.

This full-time role requires knowledge of mechanics, hydraulics, CAD, and the ability to read technical documentation. Travel to customer sites may be needed, and collaboration with quality and production teams is essential.

Qualifications

• Higher technical education in mechanics or mechatronics.
• Professional experience in a similar position.
• Familiarity with SAP and Siemens PLM Teamcenter / NX is a plus.
• Knowledge of the White portfolio is advantageous.
• Experience with 3D modeling is preferred.

Responsibilities

• Provide technical support for sales and customers, assist in preparing technical offers and select hydraulic motors and steering units.
• Support customers during the sales process with technical guidance.
• Coordinate with quality and production on customer requirements.
• Create new products in SAP and PLM systems.
• Coordinate prototype creation for new products.

Skills

English proficiency

Mechanics basics

Hydraulics basics

Machine design basics

Reading technical docs

CAD

MS Office

Communication skills

Independence

Openness to challenges

Education

Higher technical education (Mech/Mechatronics)

Tools

SAP

Siemens PLM Teamcenter

Siemens NX

Job description

Description

We empower employees to create a better future by upholding safety standards, solving complex problems, continuous improvement, and fostering inclusivity. Every part and every voice matters.

JOB DESCRIPTION:

As a PAE, you will be a crucial part of our dynamic team, dedicated to delivering exceptional service to our valued customers. Your primary responsibility will be to provide technical support and assistance for the sales department, Customer service (CSRs), and customer directly.

JOB DUTIES & RESPONSIBILITIES:

• Technical support for the sales department and customers directly, assistance in preparing a technical offer, selection of an appropriate hydraulic motor and steering units.
• Providing technical support to customers during the sales process.
• Cooperation with internal departments (quality, production) in matters related to customer requirements.
• Creating new products in SAP and PLM systems.
• Coordinating the creation of prototypes of new products.

BACKGROUND & SKILLS:

• good knowledge of English
• knowledge of the basics of mechanics, hydraulics and machine design
• ability to read technical documentation
• knowledge of technical drawing and CAD systems
• very good knowledge of MS Office tools
• communication skills, independence, openness to challenges

Requirements

EXPERIENCE REQUIREMENTS:

• higher technical education (preferred field: mechanics and machine construction or mechatronics)
• professional experience in a similar position

Nice to Have:

• 3D modeling skills
• knowledge of SAP
• knowledge of the White portfolio
• knowledge of Siemens PLM Teamcenter, Siemens NX

WORKING CONDITIONS:

This is a full-time position with the possibility of occasional after-hours to accommodate customer needs, including travel to customer locations. The role involves working in an open office where long periods of sitting and walking up and down stairs are required