Product and Implementation Specialist

Chubb European Group Ltd.; San Juan (PR); On-site; USD 70,000 - 110,000; Full time

Job summary

Chubb European Group Ltd. in San Juan, Puerto Rico, is seeking a professional to manage the Basic Book and Travel product portfolio and coordinate commercial area implementations.

You will ensure launches, updates, and enhancements are executed on time, align business, operations, and commercial teams, and monitor performance to propose improvements.

This role requires collaboration with cross-functional teams to deliver effective campaigns and ensure compliance with timelines and objectives.

Responsibilities

• Manage the Basic Book and Travel product portfolio.
• Coordinate the implementation of new sales campaigns, products, changes, and updates requested by commercial teams.
• Track functional and operational requirements related to commercial implementations.
• Ensure proper documentation of processes, workflows, and product specifications.
• Work cross-functionally with commercial, operations, technology, and other relevant teams.
• Validate that implementations meet defined timelines, standards, and business objectives.
• Support the resolution of issues or adjustments arising from commercial operations.
• Monitor product performance and propose improvements when needed.

Job description

Responsible for managingBasic Book and Travel productsand coordinatingcommercial area implementations, ensuring the proper execution of product launches, updates, and enhancements, as well as alignment between business, operations, and commercial teams.

Key Responsibilities

• Manage the Basic Book and Travel product portfolio.
• Coordinate the implementation of new sales campaigns, products, changes, and updates requested by commercial teams.
• Track functional and operational requirements related to commercial implementations.
• Ensure proper documentation of processes, workflows, and product specifications.
• Work cross-functionally with commercial, operations, technology, and other relevant teams.
• Validate that implementations meet defined timelines, standards, and business objectives.
• Support the resolution of issues or adjustments arising from commercial operations.
• Monitor product performance and propose improvements when needed.