Product Analytics Manager - Funnel Analytics

ExlService Holdings, Inc.; San Francisco, Northern (CA, KY); On-site; USD 130,000 - 150,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a hands-on Issuance Leakage Analytics Lead to identify and quantify lost opportunities across the customer acquisition and application journey in San Francisco.

The role focuses on uncovering leakage points in marketing funnels, customer journeys, underwriting pathways and demand generation to drive growth in originated accounts and funded volume. The ideal candidate combines funnel analytics, web analytics and a consulting mindset to turn insights into

Qualifications

• Strong funnel analytics expertise across marketing and sales funnels.
• Experience with web analytics and data-driven storytelling.
• Ability to translate insights into actionable business recommendations.

Responsibilities

• Identify and quantify leakage across marketing funnels, customer journeys, underwriting pathways, and demand generation.
• Provide recommendations to increase originated accounts and funded volume.
• Partner with marketing, underwriting, and product teams to implement data-driven improvements.

Skills

Funnel analytics

Web analytics

Consulting mindset

Job description

We are seeking a hands-on Issuance Leakage Analytics Lead to identify and quantify lost issuance opportunities across the customer acquisition and application journey. The role will focus on uncovering leakage points throughout marketing funnels, customer journeys, underwriting pathways, and demand generation processes to drive growth in originated accounts and funded volume. The ideal candidate possesses strong funnel analytics expertise, web analytics experience, and a consulting mindset capable of moving from problem identification to actionable business recommendations.

Work Location: San Francisco, CA
Work Mode: Hybrid (2-3 days/week in office)
Salary Range: $130K/Yr - $150K/Yr Base + Annual Bonus

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate\'s skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process

For more information on benefits and what we offer please visit us at US Careers and Benefits