Growth-Focused Issuance Leakage Analytics Lead

ExlService Holdings, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 130,000 - 150,000; Full time

Job summary

ExlService Holdings, Inc. is seeking a hands-on Issuance Leakage Analytics Lead to identify and quantify lost opportunities across the customer acquisition and application journey in San Francisco.

The role focuses on uncovering leakage points in marketing funnels, customer journeys, underwriting pathways and demand generation to drive growth in originated accounts and funded volume. The ideal candidate combines funnel analytics, web analytics and a consulting mindset to turn insights into

Qualifications

• Strong funnel analytics expertise across marketing and sales funnels.
• Experience with web analytics and data-driven storytelling.
• Ability to translate insights into actionable business recommendations.

Responsibilities

• Identify and quantify leakage across marketing funnels, customer journeys, underwriting pathways, and demand generation.
• Provide recommendations to increase originated accounts and funded volume.
• Partner with marketing, underwriting, and product teams to implement data-driven improvements.

Skills

Funnel analytics

Web analytics

Consulting mindset

Job description

ExlService Holdings, Inc. is seeking a hands-on Issuance Leakage Analytics Lead to identify and quantify lost opportunities across the customer acquisition and application journey in San Francisco.

The role focuses on uncovering leakage points in marketing funnels, customer journeys, underwriting pathways and demand generation to drive growth in originated accounts and funded volume. The ideal candidate combines funnel analytics, web analytics and a consulting mindset to turn insights into