Product Analyst - Senior Associate

Testing Site - JPMC; Wilmington (DE); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, DE, invites sharp product professionals to join as a Senior Product Solutions Associate in Card Cobrand Products. You will help define and configure complex product solutions for key client relationships and prospect opportunities, collaborating with Business, Product, and Technology leadership.

You will drive backlog, write user stories, align with stakeholders, and support agile ceremonies to deliver customer features and enhance the issuer platform.

Qualifications

• 3+ years of experience in product management within financial services and digital.
• Ability to understand customer needs and build digital products.
• Strategic thinker who can also dive into details to ensure successful execution.
• Proven ability to collaborate with multiple stakeholders across product, technology and design.
• Strong knowledge of Agile/Scrum and experience writing high‑quality user stories and acceptance criteria; familiar with JIRA.

Responsibilities

• Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.
• Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team.
• Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.
• Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria.
• Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.
• Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes.
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers.
• Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.

Skills

Product management

Agile / Scrum

Stakeholder collaboration

JIRA familiarity

Digital product development

Education

BS or MS in Computer Science, Business Management, or comparable field

Tools

JIRA

Job description

Description

Make your mark in an innovative product through impactful client collaboration and crafting exceptional solutions that cater to clients' needs.

As a Senior Product Solutions Associate in Card Cobrand Products, you are a significant contributor to a team that defines and configures complex product solutions for key client relationships and prospect opportunities. You will collaborate with Business, Product, and Technology leadership to improve our issuer platform, deliver customer features, and support scrum teams. This role provides a unique opportunity to contribute to a leading financial institution and shape the future of our card services.

Job responsibilities

• Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies
• Define, prioritize and clarify user stories; working with other Product Managers, engineering leads and the leadership team
• Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level
• Maintain the functional quality of the work being delivered by setting and evaluating expectations and acceptance criteria
• Collaborate with the Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
• Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs, test plans and scripts, that will drive desired outcomes
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready, as well as production validation for releases. Work closely with Product leads, developers, operations and production management teams to research and solve issues or defects that impact our customer experience.

Required qualifications, capabilities, and skills

• 3+ years of experience in product management, financial services, and digital.
• Passion for understanding customer needs and demonstrated ability to build digital products
• Ability to think strategically and to connect the dots to the bigger picture, while being accountable for diving into the details required to ensure successful execution
• Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
• Strong understanding of product development using Agile / Scrum, including experience in writing high quality user stories and acceptance criteria for both back-end and front-end requirements and familiarity using tools such as JIRA or equivalent

Preferred qualifications, capabilities, and skills

• Functional knowledge of all Card and CCB domains impacting the Card Customer
• Knowledge on Credit card Issuer platform and credit card payment life cycle experience is preferrable
• Strong knowledge of Application Programming Interfaces and engineering practices
• BS or MS in Computer Science, Business Management, or comparable field of study

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).