J.P. Morgan Wealth Management - Associate Product Manager

Testing Site - JPMC; Jersey City (NJ); On-site; USD 110,000 - 135,000; Full time

Job summary

JPMorgan Chase & Co. in Jersey City, NJ, seeks an Associate Product Manager to drive client-facing features across digital channels, including Chase mobile app and advisor/branch tools.

You will partner with product teams, designers, and technology to deliver intuitive digital solutions for Wealth Management clients and advisors. Ideal candidates have 2–5 years in product management or business analysis, strong analytical skills, and experience with UX teams and analytics tools.

Qualifications

• 2–5 years in product management or business analysis with a strong analytical background.
• Experience working with designers and software engineers on digital products.
• Familiarity with analytics tools (Adobe Analytics or similar).
• Ability to navigate ambiguity and manage multiple streams of work.

Responsibilities

• Serve as the initial business-technology liaison to triage features and requests.
• Elicit requirements, understand stakeholder needs and business impact.
• Assess architectural impact with the tech team and platform owners.
• Support Agile planning and prioritization decisions with Product Owner input.
• Document business problems, use cases, and current/target state processes.
• Collaborate with QA to drive end-to-end testing across channels.
• Coordinate releases and contribute to multi-year roadmaps.
• Develop knowledge of the current platform and help define the target state.
• Contribute to defining OKRs with cross-functional leaders and metrics.
• Analyze data to support experimentation and measure key results.
• Identify opportunities for process improvements and cross-team collaboration.

Skills

Product management

Business analysis

Analytical skills

Payments experience

UX/UI collaboration

Adobe Analytics

Ambiguity tolerance

Prioritization & execution

Stakeholder partnership

Verbal communication

Job description

This is a high visibility role responsible for working on client-facing features across digital channels, the Chase mobile app, and advisor/branch tool-sets.

As an Associate Product Manager in the JPM Wealth Management Core Capabilities Product team, you will play a critical role in identifying, gathering and analyzing information used in defining the vision and strategy and facilitating execution of the next generation of digital solutions across the Wealth Management business lines. The role will partner with other product teams, designers, and technology teams across JPM WM and the broader JPM Chase organization to deliver an intuitive, controlled, and seamless experience for all JPM WM clients and advisors. The ideal candidate is comfortable working on large-scale initiatives, connecting dots across product lines, and conducting deep analysis to recommend solutions supported by data.

Job Responsibilities

• Serve as the initial contact between our business and technology partners to triage new features and enhancement requests, ensure clear understanding of the desired business objective, and how the new functionality supports firm wide business strategies
• Conduct requirement-elicitation meetings with appropriate teams to understand the context of critical stakeholder needs, pain points and business impact
• Engage with Tech Architect to determine architectural impact to Platform and identification of potential impact to other Platforms
• Participate in preparation tasks for prioritization through Agile planning methods and work with Product Owner to make recommendations into final prioritization decisions
• Adopt usage of processes and tools for appropriate documentation of the business problem, use cases, user stories, current state (As-Is) and target state (To-Be) processes
• Lead partnership with Quality Assurance to drive functional end-to-end testing across all channels (web, mobile). Drive the prioritization of any defects found and work with technology on the resolution
• Lead release coordination and planning
• Develop expert level knowledge of current state platform and help with solutioning the target state.
• Provide key input in build out of multi-year product roadmap and translate product strategy into defining actionable deliverables
• Provide key input in defining the OKRs by partnering with cross functional leaders
• Proactively analyze data and leverage data-driven experimentation and measurement frameworks to ensure that key results are on-track
• Generate ideas for continuous improvement and process improvements to promote productivity, efficiency, and increased collaboration across multiple scrum teams

Required qualifications, capabilities, and skills

• 2-5 years of product management or business analyst experience with a strong analytical background; project management experience a plus
• Experience in Payments, cash/asset transfer, or related field
• Experience working closely with user experience designers and software engineers
• Experience with Adobe Analytics or any web analytics tool is a plus
• Work in environment with a high level of ambiguity and ability adapt accordingly
• Execution focused and able to organize, prioritize and manage multiple streams of work simultaneously
• Strong partnership record and ability to build effective business relationships required to leverage parts of the organization when needed
• Strong verbal communication and presentations skills - the ability to write clearly with a high level of sophistication and detail

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).