Product Analyst - Card Transactions

JPMorgan Chase & Co.; Wilmington (DE); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Senior Product Associate for the Card Transactions team to drive end-to-end execution of the product vision and roadmap, while architecting solutions and analyzing business requirements aligned with strategic objectives.

You will partner with product, technology, and business stakeholders to ensure timely delivery, manage dependencies, and support agile processes across teams in a fast-paced environment.

Qualifications

• Proven experience as a Business Architect or Business Analyst with 6+ years in product management or related field.
• Strong understanding of business processes, systems, and technology, especially in banking and payments.
• Excellent analytical and problem-solving skills with stakeholder communication at all levels.

Responsibilities

• Collaborate with Product Manager to identify opportunities based on user research and market needs.
• Architect solutions aligning with objectives, ensuring product development meets business goals.
• Conduct detailed business analysis to document requirements, processes, and solutions.
• Build relationships with Product, Technology, Data, and Business partners; coordinate with engineering leads.
• Maintain knowledge of product vision, strategy, roadmap, and operational aspects.
• Develop business architecture and capability models reflecting strategy and goals.
• Work with IT to align technology solutions with business needs.
• Lead workshops to gather requirements, drive consensus, and analyze needs.
• Monitor industry trends to keep the organization competitive.
• Document business architecture, processes, and analysis findings.
• Focus on risk and controls; coordinate with POs/APOs/Agility Leads/Designers on impact and scope.
• Monitor Jira hygiene and enforce Jira standards across IT and non-IT work.
• Manage product roadmap to align with budget and team availability.
• Release management and proactive issue identification and communication.
• Support Agility Lead in driving continuous improvement and agile efficiency.
• Manage dependencies inside and outside the product area.

Skills

Business Architecture

Business Analysis

Stakeholder Management

Analytical Thinking

Project Management

Agile & Waterfall

Banking & Payments domain

Communication with stakeholders

Education

BS/BA degree or equivalent experience

Tools

Jira

Job description

As a Senior Product Associate on the Card Transactions team, you will play a multifaceted role in driving end-to-end execution for the product's vision and prioritized roadmap agenda while architecting business solutions and analyzing business requirements that align with strategic objectives. You will partner with product, technology, and business stakeholders to ensure timely delivery of roadmap items and the integration of business architecture principles.

Job Responsibilities:

• Collaborate with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery.
• Architect business solutions that align with strategic objectives, ensuring that product development is integrated with business goals and processes.
• Conduct detailed business analysis to identify and document business requirements, processes, and solutions.
• Build strong relationships with Product, Technology, Data, and Business partners, setting clear expectations and providing excellent written and verbal communication. Work closely with engineering leads and technical directors.
• Maintain a deep knowledge of area product vision, strategy, roadmap, technical, and operational aspects.
• Develop and maintain business architecture and capabilities models that reflect the product's strategies and goals.
• Work closely with IT teams to ensure that technology solutions align with business needs and capabilities.
• Facilitate workshops and meetings to gather requirements, drive consensus, and analyze business needs.
• Monitor industry trends and best practices to ensure the organization remains competitive.
• Develop and maintain documentation related to business architecture, processes, and business analysis findings.
• Strong focus on risk and controls, partnering with PO's/APO's/Agility Leads/Designers to confirm impacts and scope across teams.
• Monitor Jira hygiene and enforce Jira standards, tracking IT and non-IT work.
• Responsible for managing product roadmap to align with the product budget and ensuring team availability.
• Release management and communication, proactive identification, and management of issues.
• Support the Agility Lead in driving continuous improvement across the team to drive efficiencies and improve the overall effectiveness of agile.
• Manage dependencies, including inside and outside of the product area.

Required Qualifications, Capabilities, and Skills:

• Proven experience as a Business Architect, Business Analyst, or in a similar role, with 6+ years of experience or equivalent expertise in product management or a relevant domain area.
• Strong understanding of business processes, systems, and technology, with experience in banking and payments domain.
• Excellent analytical and problem-solving skills, with the ability to conduct detailed business analysis and communicate effectively with stakeholders at all levels.
• Ability to create and maintain relationships with a wide range of stakeholders throughout the firm.
• Experience with business modeling tools, methodologies, and business analysis techniques.
• Strong project management skills and the ability to manage multiple projects simultaneously.
• BS/BA degree or equivalent experience, with expert knowledge in all business processes across an entire line of business, as well as expertise in other lines of business and technology disciplines.
• Strong understanding of firmwide risk and controls, and global and line of business project and program management standards and methods.
• Experience working with high-performing teams in complex program execution, with a strong understanding of Waterfall and Agile methods.
• Open to change, with the ability to quickly learn new processes and adapt in a fast-paced environment.
• Self-starter with strong initiative, and ability to manage multiple projects simultaneously.