Product Analyst, Digital Banking

Forbright, Inc.; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

Forbright, Inc. is a nationwide full-service bank and commercial lender focused on building a brighter future for its clients and communities.

The role involves supporting the development, implementation and optimization of digital banking products and promotions, managing promotions through their lifecycle, and translating business needs and customer insights into actionable solutions. This position contributes to maintaining the product roadmap and backlog while leveraging customer feedback to

Qualifications

• Experience with digital banking products or promotions is preferred.
• Ability to translate business needs into executable solutions.
• Strong analytical skills for customer feedback and operational data.

Responsibilities

• Support development, implementation and optimization of digital banking products and promotions.
• Manage promotional initiatives through the full lifecycle.
• Research operational exceptions and analyze Voice of Customer feedback.
• Help maintain the product roadmap and backlog.
• Translate business needs and customer insights into executable solutions.

Skills

Digital banking

Promotion lifecycle

Voice of Customer

Roadmap and backlog

Job description

Responsibilities

• Support development, implementation and optimization of digital banking products and promotions
• Manage promotional initiatives through the full lifecycle
• Research operational exceptions and analyze Voice of Customer feedback
• Help maintain the product roadmap and backlog
• Translate business needs and customer insights into executable solutions

About the Company

Forbright is a nationwide full-service bank and commercial lender focused on building a brighter future for its clients and communities.