Card Product Analyst – Remote/Hybrid Growth Focus

Forbright Bank; United States; Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health, dental, and‑to‑d

4 weeks PTO

401k + company match

Metro SmartTrip benefits ($50/mo)

Remote or hybrid (4 days per week in‑o

Incentives for solar, EV, biking, etc.

Subscriptions to Veterans Compost, Cap

Job summary

Forbright Bank is seeking a Card Product Analyst to drive the debit and secured card programs, coordinating across Product, Operations, Marketing, Finance, Fraud, and Technology. You will translate data, feedback, and business needs into executable solutions, maintaining reporting, and enhancing program controls.

The role involves building dashboards, monitoring key metrics, and collaborating to evolve the card product roadmap while supporting compliance and vendor relationships.

Qualifications

• Bachelor's degree in business, finance, economics, info systems, marketing, data analytics, or related field.
• Minimum of 3 years in product management, product operations, business analysis, payments, or banking operations.
• Experience with debit/credit cards or digital wallet products preferred.
• Experience with card processors, networks, and vendors preferred.
• Experience translating business needs into product or process enhancements preferred.
• Experience managing backlogs, user stories, testing, and prioritization preferred.
• Experience in regulated financial services environment preferred.
• Familiarity with card network mandates and Regulation E preferred.
• Proficiency with Microsoft Office (Outlook, Word, PowerPoint, Excel).
• Excellent verbal and written communication with strong attention to detail.

Responsibilities

• Build and enhance card program dashboards, scorecards, and reporting.
• Monitor activation, usage, fraud, disputes, and wallet adoption metrics.
• Identify trends, risks, and opportunities; prepare recommendations for leadership.
• Coordinate network incentive reimbursements and rebates with Marketing and Finance.
• Support audits, compliance, and regulatory examinations related to the card program.
• Define, prioritize, and maintain the card product roadmap and backlog.
• Collaborate with cross-functional teams to document requirements and specs.
• Prepare executive-ready reports and program updates.
• Manage relationships with card networks, processors, and vendors.

Skills

Verbal communication

Written communication

Interpersonal skills

Analytical thinking

Time management

Collaboration

Education

Bachelor's degree in Business Administration, Finance, Economics, Information Systems, Marketing, Data Analytics, or related field

Tools

Microsoft Office

Job description

Forbright Bank is seeking a Card Product Analyst to drive the debit and secured card programs, coordinating across Product, Operations, Marketing, Finance, Fraud, and Technology. You will translate data, feedback, and business needs into executable solutions, maintaining reporting, and enhancing program controls.

The role involves building dashboards, monitoring key metrics, and collaborating to evolve the card product roadmap while supporting compliance and vendor relationships.