Product Analyst (Contract)

MoCaFi; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

MoCaFi is seeking a Product Analyst for a full-time, 12-month contract position supporting federal payments. The ideal candidate will work with the Senior Product Manager on documentation and tactical activities related to the mobile app and website while ensuring compliance and operational specifications.

Benefits

Empowering workplace culture

Flexible time off policy

Supportive and inclusive culture

Qualifications

• At least 4 years of relevant professional experience in product support or similar.
• 2+ years of experience in consumer banking products.
• Strong familiarity with Agile methodology.

Responsibilities

• Support Senior Product Manager in generating use cases and documentation.
• Create and groom Jira tickets, manage product backlog.
• Assist in defining product requirements and UAT testing.

Skills

Analytical Skills

Communication

Detail-oriented

Organizational Skills

Education

Bachelor's degree in Business or related field

Tools

Jira

Google Suite

Figma

Visio

Microsoft Office

Confluence

Job description

MoCaFi is committed to building a financial services platform that helps America’s marginalized communities create wealth through better access to public, private, and social capital. We are a fintech built for government and non-profit organizations committed to creating finance for all. Our platform is a turnkey digital banking solution for delivering cash payments, deposit accounts, and wealth empowerment tools at the city, state, and federal levels.

MoCaFi has distributed over $100M in guaranteed basic income, cash assistance, emergency rental assistance, and emergency utility payments in over a dozen municipalities. We are led by a diverse team of finance, engineering, and startup professionals committed to closing America’s racial wealth gap. We offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services directly to consumers and through our public and private sector partners.

Job Description:

MoCaFi seeks a full-time 12-month contract Product Analyst to support our Federal payments program. Under the direction of a Senior Product Manager, the Product Analyst will own documentation, tracking, coordination, and tactical Product activities across the program. This role will report to the Sr. Product Manager to focus on the executional pieces of the product workstream related to the mobile app and website.. While MoCaFi is headquartered in New York City, this position can be based anywhere in the US. The range for this role is $36.06-$52.88 per hour based on your geographic location and experience.

Job Responsibilities:

• Support Senior Product Manager in generating use cases as well as identifying potential edge cases, ensuring comprehensive product requirements gathering and documentation
• Create and groom Jira tickets and assist with managing the product backlog
• Participate in weekly grooming calls
• Work with vendors and partners to review technical and operational specifications for their product offerings and ensure they can support the user requirements
• Participate in the Product Collateral Management process and ensure that legal and compliance review and approve materials
• Support the creation, maintenance, and organization of product documentation, including product specifications, user flows, and process workflows
• Assist in defining product requirements while collaborating with the engineering and design teams
• Assist with developing & performing UAT testing for releases

Qualifications:

• Bachelor’s degree in Business/any related field, or at least four years of relevant professional experience in a product support, product analyst, or similar business analytical role
• 2+ years of experience working as an analyst in support of consumer DDA banking products, debit cards, prepaid cards, and or ACH products.
• 2+ years using Agile methodology and strong familiarity with Agile-based development management software
• Intermediate knowledge of Google Suite, Figma/Visio, Microsoft Office, Jira, and Confluence
• Demonstrated ability to manage and execute multiple tasks in parallel with a high degree of organization and attention to detail
• Excellent communication (written, verbal, and presentation) and interpersonal skills

Why you'll love working here:

• An empowering workplace that values initiative and critical thinking
• Work on achieving our financial inclusion mission
• A supportive and inclusive culture: recognizes contributions and celebrates wins
• A welcoming environment that appreciates your bringing your entire self to work
• Time to rest and recharge -- flexible time off policy as long as you can get your job done and make arrangements with your manager to cover you if needed

MoCaFi believes all persons should have equal access to its programs, facilities, and employment. This policy is without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, disability, medical condition, genetic information, marital, or veteran status.