Product Analyst

SupportFinity™; United States; On-site; USD 85,000 - 105,000; Full time

Job summary

SupportFinity™ is hiring a Product Analyst to join our agile team in the United States. In this role, you'll gather and document requirements while supporting critical health IT solutions. We're looking for someone with a deep understanding of the healthcare domain and experience in product analysis.

The ideal candidate has expertise in Microsoft Office, agile tools like JIRA, and excellent communication skills. A Bachelor's degree and 8+ years in a similar role are required. Veterans are encouraged to apply.

Qualifications

• 8+ years of experience in product analysis or similar roles.
• Ability to obtain U.S. Federal Position of Trust clearance.
• Experience in healthcare domain is required.

Responsibilities

• Gather and document business, functional, and technical requirements.
• Conduct JAD sessions and user research.
• Develop user stories and maintain Requirements Traceability Matrix.

Skills

Requirements gathering and documentation

Agile methodologies (Scrum/Kanban)

Healthcare domain knowledge

Microsoft Project/Smartsheet

User research and usability testing

Communication skills

Education

Bachelor's degree in related field

Tools

Microsoft Office (Word, Excel, PowerPoint)

Agile tools (JIRA, Confluence)

Visio, Lucidchart

Job description

Overview

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

Job Description

We are looking for a highly skilled Product Analyst with a deep understanding of eliciting and documenting requirements. This role is part of a collaborative and agile team that supports and builds modern, standards-based responsive web applications for mission-critical health IT solutions.

Basic Requirements

• Ability to obtain a U.S. Federal Position of Trust clearance designation.
• Must reside in and be able to perform work in the United States.
• Must have lived in the United States for 3 of the last 5 years.
• Bachelor's degree in related field
• Minimum of 8 years of experience as a product owner, business analyst, product analyst, leading requirements capture, management and analysis activities along all phases of the agile software development and developing business process models.

Additional Qualifications

• Expertise with Microsoft Office applications (Word, Excel, Power Point, SharePoint, etc.).
• Must have intermediate to advanced skills with Microsoft Project/Smartsheet
• Experience with manual testing of software products.
• Knowledge of flow charts and UML using Visio, Lucidchart or similar tools will be a plus.
• Excellent oral and written communication skills.
• Expertise with Agile tools like JIRA, Confluence, Slack, Trello, etc.
• Knowledge of Healthcare, Medicare & Medicaid systems & data.
• 5+ years of experience in healthcare domain is required.
• Creative, visionary, critical thinking, and problem-solving skills.
• Excellent oral and written communication skills and must be detailed oriented.

Responsibilities

• Work with customers, users, and other contractors to gather, understand, and document business, functional, technical & non-technical requirements.
• Conduct Joint Application Design (JAD) sessions, work group calls and engage customers to provide requirements and feedback.
• Conduct user research and usability testing.
• Develop and sustain Requirements Traceability Matrix (RTM).
• Develop Change Requests per established policies and procedures.
• Develop user stories and requirement documents as per project standards and guidance.
• Follow agile methodology (Scrum/Kanban) and deliver requirements/specifications for Sprint teams.
• Provide clear qualitative and quantitative information to teams and stakeholders.
• Working with development and testing team to implement requirements as per functional specifications.
• Support change control processes established to monitor and control project scope.
• Conduct Product Analysis sessions, work group calls and engage customers to provide requirements and feedback.
• Follow agile methodology (Scrum/Kanban) and develop user stories with robust acceptance criteria.
• Working with sprint team to implement, accept, and accept user stories as defined.
• Provide clear qualitative and quantitative information to teams and stakeholders.
• Support change control processes established to monitor and control product vision.
• Communicate with management, peers, and customers effectively and professionally.