Product Analyst

Liberty Software; Southlake (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) match

HSA contributions

Paid time off

Tuition reimbursement

Mental health resources

Breakroom

Job summary

Liberty Software is seeking a Product Analyst in Southlake, TX to partner with the Product Owner, evaluate product capabilities, gather requirements, and document user stories throughout the development lifecycle.

You will translate business needs into detailed designs, collaborate with cross-functional teams, and support sprint execution to deliver features on schedule. A background in pharmacy operations or healthcare systems is highly valued.

Qualifications

• Bachelor’s degree in Business, Computer Science, information Systems, or related field preferred
• 2+ years in a product, business analysis, or pharmacy operations role; prior product analyst experience preferred
• Familiarity with pharmacy software and healthcare systems is highly desirable
• Retail pharmacy experience as a technician or pharmacist is a strong plus
• Proficiency with Excel and comfort with date handling; SQL experience is a strong plus
• Understanding of agile development methodologies and software development processes; experience writing user stories and acceptance criteria
• Experience with agile tools like Jira or similar platforms
• Excellent communication skills, both written and verbal, with the ability to document complex information clearly
• Strong interpersonal skills and the ability to collaborate across departments
• Ability to learn a complex clinical domain quickly

Responsibilities

• Gather, clarify, and document business and functional requirements from stakeholders across the organization
• Write clear, well-structured user stories with defined acceptance criteria
• Translate business needs into detailed specifications, functional designs, and product workflows
• Collaborate with development, QA, and cross-functional teams throughout the design process
• Assist in sprint planning and agile ceremonies to ensure timely delivery of product features
• Support user acceptance testing by validating that delivered features meet documented requirements
• Support beta customer programs by capturing feedback and organizing it into actionable items
• Analyze product data and usage metrics to identify gaps and recommend improvements
• Present findings and recommendations to product management and development teams

Skills

Requirements gathering

User stories

Agile

SQL experience

Data analysis

Education

Bachelor's degree in Business/CS/IS

Tools

Jira

SQL

Excel

Job description

Turn pharmacy needs into better software!

At Liberty Software, we proudly partner with client pharmacies across the country, helping them support their patients with powerful, user-friendly software. We're excited to grow our team by hiring a Product Analyst who will partner with a Product Owner to evaluate product capabilities and needs, gather and document requirements, design features, and support sprint execution throughout the product development lifecycle.

Please note:

• This role is based in our Southlake, TX office
• Liberty Software does not offer employment sponsorship opportunities for this role (e.g., H-1B, OPT, or other work visa status)

What You’ll Do:

• Gather, clarify, and document business and functional requirements from stakeholders across the organization
• Write clear, well-structured user stories with defined acceptance criteria
• Translate business needs into detailed specifications, functional designs, and product workflows
• Collaborate with development, QA, and cross-functional teams throughout the design process
• Assist in sprint planning and agile ceremonies to ensure timely delivery of product features
• Support user acceptance testing by validating that delivered features meet documented requirements
• Support beta customer programs by capturing feedback and organizing it into actionable items
• Analyze product data and usage metrics to identify gaps and recommend improvements
• Present findings and recommendations to product management and development teams

Qualifications:

• Bachelor’s degree in Business, Computer Science, information Systems, or related field preferred
• 2 (two) or more years in a product, business analysis, or pharmacy operations role; prior product analyst experience is preferred; relevant software or pharmacy industry experience will also be considered
• Familiarity with pharmacy software and healthcare systems is highly desirable
• Retail pharmacy experience as a technician or pharmacist is a strong plus
• Strong analytical skills with excellent attention to detail
• Proficiency with excel and comfort working with date; SQL experience is a strong plus
• Understanding of agile development methodologies and software development processes, including experience writing user stories and acceptance criteria
• Experience with agile tools like Jira or similar platforms
• Excellent communication skills, both written and verbal, with the ability to document complex information clearly
• Strong interpersonal skills and the ability to collaborate across departments
• Ability to learn a complex clinical domain quickly

Benefits Starting Day One:

• 100% employer-paid medical and life insurance for employees, with optional dental and vision coverage at no cost
• Family coverage available with Liberty contributing 50% of the premium
• Fully vested 401(k) with employer match
• Employer contributions to Health Savings Accounts (HSA)
• Generous paid time off and paid holidays
• Tuition reimbursement and continuing education support
• Dependent Care Flexible Spending Account (FSA) for tax savings on childcare
• Confidential counseling resources for mental health, financial planning, and more, via Optum EAP
• Fully stocked breakroom