Product Adoption & Change Management Lead

InterContinental Hotels Group; Atlanta (GA); Hybrid; USD 106,000 - 133,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401K plan

Paid time off

Job summary

InterContinental Hotels Group in Atlanta, GA is seeking a seasoned Change Management professional to design end-to-end experiences for hotels, owners, and internal teams, embedding product thinking and continuous learning into every initiative.

You will lead stakeholder engagement, readiness assessments, and communications, coordinating regional events and delivering actionable insights to improve adoption and impact across the business.

Qualifications

• Bachelor’s or Master’s Degree in a relevant field.
• 5–8 years of experience in Change Management, Product Management, or UX Design.
• Ability to clearly articulate messages to a variety of audiences and influence others.

Responsibilities

• Manage stakeholder engagement and change communications across regions and teams.
• Develop readiness assessments and monitor progress over time.
• Design change management deliverables and templates for programs.
• Coordinate regional stakeholder engagement events and communications campaigns.
• Provide analysis and reporting on stakeholder assessment data to inform decisions.

Skills

Change Management

Product Management

User Experience

Stakeholder Engagement

Communication

Education

Bachelor’s or Master’s Degree

Tools

PowerPoint

Camtasia

Audio/Video Production

Sketchbook Pro

Job description

InterContinental Hotels Group in Atlanta, GA is seeking a seasoned Change Management professional to design end-to-end experiences for hotels, owners, and internal teams, embedding product thinking and continuous learning into every initiative.

You will lead stakeholder engagement, readiness assessments, and communications, coordinating regional events and delivering actionable insights to improve adoption and impact across the business.