Producer Services Specialist-Remote

ELYON International; United States; À distance; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Paid sick leave

Medical/Dental insurance (optional)

401(k) retirement plan (optional)

Employer paid life insurance

Employer paid short-term disability

Optional life insurance

Résumé du poste

ELYON International, Inc. is seeking a producer compensation administrator to create, analyze, and execute producer compliance and compensation transactions for Employee Benefits, Disability Insurance, Annuities, and Retirement Plans.

You will review applications, approve contracts, and ensure timely processing across systems. The role emphasizes licensing entry, exception requests, relationship management, and opportunities for process improvements.

Qualifications

• 0–4 years of related work experience in contracts, accounting, customer service, and/or insurance.
• Ability to calculate complicated commission arrangements using mathematical and analytical skills.
• Ability to work with MS Outlook and Excel.
• Professional certification such as FLMI or ACS preferred.

Responsabilités

• 75% Production/Customer Service: Serve as initial entry for all producer licensing and compensation information.
• Submit requests for exceptions to contract applications and/or commission structures that do not meet qualifications.
• Respond to and identify the right course of action for customer service needs via 800 line and email alias.
• 5% Process Improvements: Participate in special projects and process improvements.

Connaissances

Customer service

Analytical skills

Mathematical skills

Contract administration

Formation

High School diploma or equivalent

Bachelor’s degree in Business Administration or related field

Outils

MS Outlook

Excel

Description du poste

Job Description

Create, analyze, and evaluate producer compliance and compensation transactions and processes related to specific products for Employee Benefits, Individual Disability Insurance, Annuities, and Retirement Plans. Review and approve contracting applications and ensure accurate and timely processing of producer compensation in multiple source systems. Serve as a resource on producer compliance and compensation administration issues and process improvements.

Principal Duties & Responsibilities

• 75% Production/Customer Service: Serve as initial point of entry for all producer licensing and compensation information. Submit requests to management for granting exceptions to contract applications and/or commission structures that do not meet set qualifications. Respond to and identify the right course of action or resources to a wide variety of customer service needs via the 800 line and email alias.
• 15% Relationship Management: Work effectively with internal and external customers through negotiation, communication, and problem resolution regarding producer compliance issues and compensation program administration.
• 5% Training: Responsible for cross training existing staff and onboarding of new employees.
• 5% Process Improvements: Participate in special projects, assignments, and process improvements.

Education

• High School diploma or equivalent required.
• Bachelor’s degree in Business Administration or specialized coursework and/or training in insurance or risk management preferred.
• Insurance background PREFERRED.

Experience

• 0-4 years of related work experience with emphasis in contracts, accounting, customer service, and/or insurance, or the equivalent combination of education and/or relevant experience.
• Ability to calculate complicated commission arrangements using mathematical and analytical skills.
• Ability to work with MS Outlook and Excel.
• Professional certification required: FLMI, ACS preferred.

Benefits

• Paid sick leave
• Medical/Dental (optional)
• 401 (k) Retirement Plan (optional)
• Employer Paid Life Insurance
• Employer Paid Short Term Disability
• Optional Life Insurance

ELYON International , Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary: $30/hour