Produce Team Leader: Elevate Merch & Team Performance

Whole Foods Market; Charlotte (NC); On-site; USD 26,000 - 46,000; Full time

Job summary

Whole Foods Market is seeking a Team Leader in Charlotte, NC to assist the Team Leader with daily operations, merchandising, and staff development. You will lead a team, manage profitability, and ensure adherence to SOPs and safety standards while fostering an energetic, customer‑focused environment.

The role requires 18+ months of retail experience with 6+ months in supervision, deep product knowledge, and strong communication. A flexible schedule, including nights and weekends, is expected.

Qualifications

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Team leadership

Customer service

Coaching/mentoring

Interpersonal skills

Product knowledge

Regulatory knowledge

Office software

Inventory management

Decision making

Communication

Tools

Microsoft Office

Email applications

Job description

Whole Foods Market is seeking a Team Leader in Charlotte, NC to assist the Team Leader with daily operations, merchandising, and staff development. You will lead a team, manage profitability, and ensure adherence to SOPs and safety standards while fostering an energetic, customer‑focused environment.

The role requires 18+ months of retail experience with 6+ months in supervision, deep product knowledge, and strong communication. A flexible schedule, including nights and weekends, is expected.