Produce Team Lead: Merchandising, Training & Operations

Whole Foods Market; Hadley (MA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Hadley, MA is seeking a capable Team Member Leader to assist the Team Leader in daily operations, profitability, merchandising, labor, and compliance while driving high levels of customer service and teamwork.

You will mentor and develop Team Members, analyze sales and labor data, and ensure adherence to health and safety standards. The role requires flexibility for nights, weekends, and holidays and emphasizes strong vendor relations and performance reviews.

Qualifications

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

High energy

Growth mindset

Coach and mentor

Interpersonal skills

Product knowledge

Regulatory knowledge

Email proficiency

Microsoft Office

Tools

Box cutters

Electric pallet jacks

Job description

Whole Foods Market in Hadley, MA is seeking a capable Team Member Leader to assist the Team Leader in daily operations, profitability, merchandising, labor, and compliance while driving high levels of customer service and teamwork.

You will mentor and develop Team Members, analyze sales and labor data, and ensure adherence to health and safety standards. The role requires flexibility for nights, weekends, and holidays and emphasizes strong vendor relations and performance reviews.