Department Operations Leader — Team Development & Merchandising

Whole Foods Market; Newtonville (MA); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Newtonville, MA is seeking an energetic Team Member to assist the Team Leader in daily operations, profitability, merchandising, and regulatory compliance while developing Team Members. You will lead by example, maintain store standards, train and mentor staff, manage vendor relations, and help deliver exceptional customer service and safe, efficient store execution.

Flexibility for nights, weekends, and holidays is required; lifting up to 50 pounds and working in cold

Qualifications

• 18+ months retail Team Member experience and 6+ months supervisory experience.
• Ability to lift 50 pounds and perform physically demanding tasks.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports and labor.
• Demonstrates advanced product knowledge and develops/maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models WFM vision and goals.

Skills

Customer service

Team leadership

Merchandising

Product knowledge

Regulatory compliance

Financial literacy

Inventory management

Communication

Problem solving

Email proficiency

Tools

Microsoft Office

POS systems

Job description

Whole Foods Market in Newtonville, MA is seeking an energetic Team Member to assist the Team Leader in daily operations, profitability, merchandising, and regulatory compliance while developing Team Members. You will lead by example, maintain store standards, train and mentor staff, manage vendor relations, and help deliver exceptional customer service and safe, efficient store execution.

Flexibility for nights, weekends, and holidays is required; lifting up to 50 pounds and working in cold