Produce Team Lead — Customer Focus & Store Ops

Raley's; Phoenix (AZ); On-site; USD 34,000 - 46,000; Full time

Job summary

Raley's is seeking an Assistant Produce Team Leader in Phoenix, AZ. This role combines customer service with hands-on supervision of the Produce department, coaching team members, and delivering high-quality groceries and knowledge to customers.

You will support daily operations, ensure food safety and sanitation, and help drive department sales while controlling labor and shrink. A customer-focused, detail-oriented approach is essential.

Qualifications

• Friendly and customer service oriented.
• Customer service, restaurant, barista, food service, grocery or similar experience desired.
• Self-motivated, with a high attention to detail, quality and presentation.
• Skills to communicate effectively with coworkers and customers.
• Ability to work independently, effectively manage time and multitask in a fast-paced environment.
• Ability to read, understand and follow through on verbal and written directions.
• Ability to reliably meet required work schedule and adhere to company attendance policy.

Responsibilities

• Assisting the Produce Team Leader in all department tasks.
• Leading, training, coaching, and communicating with all Team Members in their department.
• Daily customer interactions.
• Sharing food knowledge with customers and Team Members.
• Overseeing Food Safety, Safety, and Sanitation.
• Day to day operations, merchandising, and quality control of all department offerings.
• Driving department sales while managing department shrink and expenses.
• Managing department labor and productivity.

Skills

Customer service

Food service experience

Grocery experience

Attention to detail

Time management

Communication

Multitask

Job description

Raley's is seeking an Assistant Produce Team Leader in Phoenix, AZ. This role combines customer service with hands-on supervision of the Produce department, coaching team members, and delivering high-quality groceries and knowledge to customers.

You will support daily operations, ensure food safety and sanitation, and help drive department sales while controlling labor and shrink. A customer-focused, detail-oriented approach is essential.