Produce Specialist - Fresh Goods & Customer Experience

The Kroger Co.; Pasadena (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Kroger Co. is hiring at our Pasadena, CA location to deliver outstanding customer service and maintain a safe, clean store environment.

You will support department managers in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include assisting customers, maintaining product quality, stocking and labeling merchandise, and promoting our store brands.

Qualifications

• Excellent customer service and communication skills.
• Ability to stay calm under pressure and handle stressful situations.
• Strong teamwork and adaptability in a fast-paced store.
• Commitment to honesty, integrity and safety policies.

Responsibilities

• Role model the 3A’s of Friendly customer service.
• Promote corporate brands to customers.
• Maintain a welcoming environment and assist guests with questions about products.
• Assist with product preparation, labeling, and inventory tasks.
• Monitor quality and freshness of perishables and stock items.
• Ensure safety procedures are followed and temperatures are logged.
• Respond to customer needs and resolve issues promptly.

Skills

Customer service

Communication

Stress management

Honesty & integrity

Teamwork

Safety awareness

Job description

The Kroger Co. is hiring at our Pasadena, CA location to deliver outstanding customer service and maintain a safe, clean store environment.

You will support department managers in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion, and safety. Responsibilities include assisting customers, maintaining product quality, stocking and labeling merchandise, and promoting our store brands.