Fresh Produce Specialist - Customer Experience

The Kroger Co.; Appomattox (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is seeking a customer-focused team member to deliver outstanding service and maintain a safe, clean environment in-store. You will assist the department manager in achieving sales and profit goals while upholding our quality standards and Customer 1st strategy.

Responsibilities include helping customers, promoting products, and ensuring accurate inventory and labeling. Strong communication and the ability to work under pressure are essential; a food handler permit is required

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.
• Comparable Retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering product questions.
• Know products in the department and respond to questions with recommendations.
• Assist with produce prep and platters/trays.
• Inform customers of produce specials.
• Recommend items to meet customer needs.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Maintain safety and temperature logs and proper cases in coolers.
• Support safety programs and report unsafe conditions.

Skills

Stress management

Effective communication

Math basics

Food handler permit

Retail experience

Second language

Job description

The Kroger Co. is seeking a customer-focused team member to deliver outstanding service and maintain a safe, clean environment in-store. You will assist the department manager in achieving sales and profit goals while upholding our quality standards and Customer 1st strategy.

Responsibilities include helping customers, promoting products, and ensuring accurate inventory and labeling. Strong communication and the ability to work under pressure are essential; a food handler permit is required