PRODUCE/LEAD CLERK

Pick 'n Save in; Village of Germantown (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading grocery store in Wisconsin is seeking a Produce/Lead Clerk to enhance customer experiences through exceptional service and maintain quality standards in the Produce department. The role involves supervising operations, training associates, and ensuring compliance with safety regulations.

Qualifications

• Must be at least 18 years old.
• Current food handler's permit required once employed.

Responsibilities

• Establish performance goals and empower associates.
• Monitor and control expenses for the department.
• Ensure compliance with safety and food regulations.

Skills

Effective communication skills

Ability to handle stressful situations

Job description

PRODUCE/LEAD CLERK (Finance)

Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean, and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties, and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum Qualifications

• 18 years of age
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations
• Current food handler's permit once employed

Desired Qualifications

• Management experience preferred
• Produce experience

Responsibilities

• Adhere to all local, state, and federal laws, safety and food safety regulations, and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Establish performance goals for the department and empower associates to meet or exceed targets through collaboration and teamwork.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their jobs, including inventory, stocking, CAO, Key Retailing, and other aspects.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions and recommending products.
• Offer product samples and inform customers of produce specials.
• Review and inspect products for quality and freshness, taking appropriate action when necessary.
• Utilize Fresh Insights to ensure proper sell-through and shrink reduction.
• Recommend produce items to customers to meet their needs.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours and regularly lift up to 50 pounds.
• Implement merchandising promotional plans for the department.
• Keep all department associates updated with current, seasonal, and promotional ads.
• Monitor and control expenses for the department.
• Maintain awareness of inventory/stocking conditions, noting discrepancies.
• Ensure price integrity, including shelf tags and promotional signs.
• Assist in the inventory process.
• Maintain proper temperatures in cases and coolers, and keep temperature logs.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report safety risks, accidents, customer or employee incidents, and illegal activities.
• Perform essential functions of the position with or without reasonable accommodation.