Produce Experience Specialist

Kroger; Syracuse (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Indiana is seeking a Customer Service Associate to deliver outstanding service, assist in achieving department sales goals, and maintain a welcoming shopping environment. You will help customers with product questions, promote brand items, and ensure product quality and safety across the produce and department areas.

The role emphasizes strong communication, ability to manage a fast-paced environment, and adherence to safety procedures.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist the department manager in reaching sales and profit goals established for the department and monitor quality standards.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Answer questions regarding products sold within the department and throughout the store.
• Gain knowledge of products and respond to questions with recommendations.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger in Indiana is seeking a Customer Service Associate to deliver outstanding service, assist in achieving department sales goals, and maintain a welcoming shopping environment. You will help customers with product questions, promote brand items, and ensure product quality and safety across the produce and department areas.

The role emphasizes strong communication, ability to manage a fast-paced environment, and adherence to safety procedures.