Produce Clerk: Customer Experience Pro

Kroger; Indianapolis (IN); On-site; USD 24,000 - 31,000; Full time

Job summary

Kroger in Indianapolis, IN is seeking a Customer Service/Department Associate to deliver outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in achieving sales targets and ensure quality standards across the department.

The role emphasizes friendly customer interactions, product knowledge, and adherence to safety procedures. Prior retail experience and a willingness to engage with customers of diverse backgrounds are beneficial.

Qualifications

• Effective communication is required.
• Ability to handle stressful situations.
• Basic math skills (counting, addition, subtraction).
• Current food handler permit once employed.

Responsibilities

• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to questions with recommendations.
• Assist with produce platters/trays and inform customers of specials.
• Recommend items to customers to meet their needs and wants.
• Prepare, package, label and inventory merchandise.
• Inspect products for quality and freshness and take action on issues.
• Label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Maintain a positive attitude and stay current with ads.
• Ensure proper temperatures in cases and logs are maintained.
• Support safety programs and report unsafe conditions.
• Inspect equipment and report needed repairs.
• Notify management of accidents and safety risks.
• Report all safety risks or illegal activity to store management.

Skills

Effective communication

Stress management

Basic math

Food handler permit

Job description

Kroger in Indianapolis, IN is seeking a Customer Service/Department Associate to deliver outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in achieving sales targets and ensure quality standards across the department.

The role emphasizes friendly customer interactions, product knowledge, and adherence to safety procedures. Prior retail experience and a willingness to engage with customers of diverse backgrounds are beneficial.