PRODUCE/DEPT LEADER

Kroger; South Jordan (UT); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Produce/Dept Leader who will play a pivotal role in maximizing sales and profits in the produce department. This dynamic position requires a hands-on approach to customer service, team leadership, and operational excellence. You will be responsible for developing strong customer relations, overseeing department operations, and ensuring a clean and professional environment. If you thrive in fast-paced settings and have a passion for food sales, this is an exciting opportunity to make a significant impact in a vibrant retail environment.

Qualifications

• Flexible availability including mornings, evenings, and weekends.
• Understanding of department operations like inventory and customer service.

Responsibilities

• Develop customer relations through friendliness and courtesy.
• Supervise all aspects of salad bar operations and maintain cleanliness.
• Coordinate with store manager for efficient work schedules.

Skills

Customer Service

Communication Skills

Stress Management

Decision Making

Merchandising

Inventory Management

Food Sales

Job description

Join to apply for the PRODUCE/DEPT LEADER role at Kroger

Implement all company and division policies to achieve maximum sales and profits in the produce departments. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company policies.
2. Be alert and assist in store security.
3. Handle customer complaints effectively.
4. Make recommendations regarding hiring, firing, disciplining, demoting, transferring, and evaluating all produce department personnel.
5. Properly indoctrinate all department employees, ensuring they can read scales and prices correctly.
6. Provide training in price marking, emphasizing customer courtesy and productivity.
7. Supervise all aspects of salad bar operations.
8. Coordinate with the store manager to develop efficient work schedules for full and part-time employees.
9. Maintain a neat and professional appearance for departmental staff, ensuring proper uniforms and identification.
10. Maintain good communication with all store personnel.
11. Plan, organize, direct, and control the activities of the produce department, and potentially take charge of store operations in the absence of the store manager.
12. Oversee the receiving, storing, pricing, and merchandising of produce.
13. Ensure adequate stock levels through proper ordering.
14. Maintain and submit required records and reports effectively.
15. Ensure cleanliness in all areas, including case defrosting, floor cleaning, and waste disposal.
16. Keep supplies on hand, such as bags and pricing equipment.
17. Continuously analyze and improve department operations, making recommendations to the store manager.
18. Promote and communicate company initiatives positively to team members.
19. Interact professionally, demonstrating tact, calmness, and courtesy.
20. Manage personnel and organize workloads effectively.
21. Perform additional duties as assigned by the store manager or supervisor.
22. Work well in high-paced, stressful environments and manage conflicts cooperatively.
23. Act with honesty and integrity regarding customer and business information.
24. Follow directions and seek assistance when needed.
25. Support interactions with minors, individuals with special needs, and older adults.
26. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum

• Flexible availability including mornings, afternoons, evenings, nights, weekends, and holidays.
• Understanding of key department operations such as managing people, merchandising, inventory, and customer service.
• Good communication skills and quick decision-making ability.
• Ability to handle stressful situations tactfully and calmly.
• Skills in production, merchandising, and customer service related to food sales.

Desired

• Experience in food preparation or similar fields.
• Dependability and integrity in previous work records.