Produce Dept Lead: Elevate Customer Experience & Sales

The Kroger Co.; Aurora (CO); On-site; USD 19,000 - 25,000; Full time

Job summary

The Kroger Co. in Aurora, CO is seeking a Produce Department team member to deliver outstanding customer service and maintain safe, clean store conditions.

You will help achieve department sales goals while upholding quality standards and Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include scheduling, training staff, promoting product knowledge, and executing promotions.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about promotions, especially those affecting the department.
• Assist management in preparing the store/department budget, expense control, and P&L reviews.

Skills

Excellent communication

Basic math

Stress management

Food handlers permit

Education

HS diploma or GED

Job description

The Kroger Co. in Aurora, CO is seeking a Produce Department team member to deliver outstanding customer service and maintain safe, clean store conditions.

You will help achieve department sales goals while upholding quality standards and Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include scheduling, training staff, promoting product knowledge, and executing promotions.