Produce Department Leader - Elevate Customer Experience

The Kroger Co.; New Castle (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

The Kroger Co. in New Castle, IN seeks a Produce Department professional to deliver outstanding customer experiences and maintain safe, clean store conditions. You will help achieve department sales and profit goals, supervise associates, and implement promotions with store leadership.

Strong communication, math basics, and a food handler permit are required. Responsibilities include scheduling, training, inventory management, quality control, and compliance with safety standards.

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed

Responsibilities

• Promote trust and respect among associates, with a positive attitude
• Communicate company, department, and job specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on their job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome and appreciated by answering questions regarding products
• Inform customers of produce specials and offer product samples
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Assist management in preparing the store/department budget, expense control, profit and loss reviews
• Schedule price changes by updating shelf tags
• Plan and organize the inventory process and CAO training
• Ensure proper temperatures in cases and coolers and maintain logs
• Reinforce safety programs and report safety risks or incidents
• Adhere to local, state and federal laws and company guidelines
• Ability to work in high-paced and sometimes stressful environment
• Ability to manage conflict professionally
• Maintain honesty and integrity regarding customer and business information
• Follow directions and seek assistance to resolve issues
• Provide support with minors, people with special needs, and older adults
• Perform essential job functions with or without accommodation

Skills

Excellent communication

Basic math

Stress handling

Education

High School Diploma or GED

Job description

The Kroger Co. in New Castle, IN seeks a Produce Department professional to deliver outstanding customer experiences and maintain safe, clean store conditions. You will help achieve department sales and profit goals, supervise associates, and implement promotions with store leadership.

Strong communication, math basics, and a food handler permit are required. Responsibilities include scheduling, training, inventory management, quality control, and compliance with safety standards.