Produce Department Lead & Team Coach

The Kroger Co.; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

The Kroger Co. in Phoenix is seeking a Produce Department team member to deliver outstanding customer service, maintain safe, clean conditions, and support sales and profitability goals.

You will assist with inventory, pricing updates, and promotions while ensuring product quality and freshness. The role emphasizes Kroger's values of respect, honesty, integrity, diversity, inclusion and safety, with opportunities to train staff, manage scheduling, and help create a welcoming store environment

Qualifications

• Excellent oral/written communication skills.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Promote trust and respect among associates, with a positive attitude.
• Communicate company, department, and job specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review/inspect products for quality and freshness and take appropriate action.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Inform and educate department associates about current, upcoming and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the period promotional plan for the department.
• Assist management in preparing the store/department budget, expense control, profit and loss reviews.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and reporting issues.
• Report all safety risk or issues, including theft or fraud.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Excellent oral/written communication

Knowledge of basic math

Ability to handle stressful situations

Current food handlers permit

Education

High School Diploma or GED

Any management experience

Any produce/retail experience

Second language

Job description

The Kroger Co. in Phoenix is seeking a Produce Department team member to deliver outstanding customer service, maintain safe, clean conditions, and support sales and profitability goals.

You will assist with inventory, pricing updates, and promotions while ensuring product quality and freshness. The role emphasizes Kroger's values of respect, honesty, integrity, diversity, inclusion and safety, with opportunities to train staff, manage scheduling, and help create a welcoming store environment