Produce Department Lead: Elevate Customer Experience

Kroger; Menomonee Falls (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Kroger is seeking a Produce Department Leader in Menomonee Falls, WI. This on-site role directs all functions of the Produce department, ensuring safety, freshness, and customer satisfaction while achieving department goals.

Responsibilities include staffing, training, inventory management, merchandising, and pricing integrity. You will lead a team, monitor quality, and uphold Kroger's customer-first values in daily operations.

Qualifications

• Minimum age 18.
• Knowledge of basic math (counting, addition, subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.

Responsibilities

• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Establish performance goals for department and empower associates to meet targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action.
• Utilize Fresh Insights to ensure proper sell through and shrink reduction.
• Recommend produce items to customers to ensure they get the products they want and need.
• Develop and implement a department business plan to achieve desired results.
• Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
• Implement merchandising promotional plan for the department.
• Keep all department associates current with present, future, seasonal and special ads.
• Help to monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Help to ensure price integrity including shelf tags and promotional signs.
• Assist in the inventory process.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Report all safety risks, issues, customer or employee accidents and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Basic math

Ability to handle stressful situations

Education

Food handlers permit

Job description

Kroger is seeking a Produce Department Leader in Menomonee Falls, WI. This on-site role directs all functions of the Produce department, ensuring safety, freshness, and customer satisfaction while achieving department goals.

Responsibilities include staffing, training, inventory management, merchandising, and pricing integrity. You will lead a team, monitor quality, and uphold Kroger's customer-first values in daily operations.