Produce & Customer Experience Specialist

Kroger; Wichita (KS); On-site; USD 16,531,000 - 24,797,000; Full time

Job summary

Kroger in Wichita, KS is seeking team members to deliver exceptional customer service and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and promote the Customer 1st approach.

The role emphasizes product knowledge, friendly service, and accurate handling of produce, stock, and labeling. Experience in retail and ability to work in a fast-paced setting are valued.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe, clean environment to encourage customer return.
• Assist the department manager in achieving sales and profit goals for the department.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent service.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Role model the 3A's of Friendly: acknowledge, assist and appreciate our Customers.
• Promote Corporate Brands to customers.
• Create an environment that makes customers feel welcome, important and appreciated by answering questions.
• Gain knowledge of products and respond to questions with product suggestions.
• Assist with preparation produce platters/trays.
• Inform customers of produce specials.
• Label, stock and inventory department merchandise and inspect quality and freshness.

Skills

Customer service

Communication

Math skills

Safety awareness

Education

High school diploma or equivalent

Job description

Kroger in Wichita, KS is seeking team members to deliver exceptional customer service and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and promote the Customer 1st approach.

The role emphasizes product knowledge, friendly service, and accurate handling of produce, stock, and labeling. Experience in retail and ability to work in a fast-paced setting are valued.