Produce Clerk: Customer Experience Champion

Kroger; Brighton (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger is seeking a customer-focused associate to create an outstanding shopping experience and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and uphold quality assurance standards while embracing our Customer 1st strategy.

Roles include assisting customers, promoting products, maintaining inventory, and ensuring temperature-controlled areas meet safety guidelines.

Qualifications

• Proven ability to communicate effectively in a fast-paced environment.
• Ability to handle stressful situations and remain composed.
• Basic math skills for cash handling and transactions.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate customers.
• Promote Corporate Brands to customers.
• Promote trust and respect among associates.
• Assist customers by answering questions about products and services in-store.
• Maintain product knowledge and suggest items to meet customer needs.
• Inform customers of specials and promotions; stock and inventory as needed.
• Ensure safety and cleanliness standards are maintained across the department.

Skills

Communication skills

Stress management

Basic math

Job description

Kroger is seeking a customer-focused associate to create an outstanding shopping experience and maintain a safe, clean store environment. You will support the department manager in achieving sales goals and uphold quality assurance standards while embracing our Customer 1st strategy.

Roles include assisting customers, promoting products, maintaining inventory, and ensuring temperature-controlled areas meet safety guidelines.