Produce Clerk & Customer Experience Specialist

Kroger; Topeka (KS); On-site; USD 24,000 - 34,000; Full time

Job summary

Kroger is seeking a retail associate to deliver outstanding customer service, maintain a safe and clean store, and assist management in achieving sales goals. You will engage customers, promote Kroger brands, and help ensure product quality and accurate inventory across the department.

The role emphasizes customer-first service, teamwork, and adherence to safety standards in a fast-paced environment. Prioritize respectful interactions and support with basic product knowledge.

Qualifications

• Ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Current food handlers permit once employed.

Responsibilities

• Model the 3A’s of Friendly customer service.
• Promote corporate brands to customers.
• Promote trust and respect among associates.
• Create an inviting environment by answering questions about products.
• Gain knowledge of products and make recommendations.
• Assist with produce platters/trays preparation.
• Inform customers of produce specials and price promotions.
• Recommend items to meet customer needs.
• Label and inventory department merchandise.
• Monitor product quality and freshness.

Skills

Stress management

Effective communication

Basic math

Food handler permit

Education

Food handlers permit

Job description

Kroger is seeking a retail associate to deliver outstanding customer service, maintain a safe and clean store, and assist management in achieving sales goals. You will engage customers, promote Kroger brands, and help ensure product quality and accurate inventory across the department.

The role emphasizes customer-first service, teamwork, and adherence to safety standards in a fast-paced environment. Prioritize respectful interactions and support with basic product knowledge.