Produce Clerk - Customer Experience Champion

Kroger Family of Companies; Kingman (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Kroger Family of Companies in Kingman, AZ seeks a customer‑service oriented team member to support store operations and drive sales while upholding safety and cleanliness. You will assist the department manager in meeting goals and encourage repeat visits through exceptional service.

As a role model of the 3A’s of Friendly, you will promote brands, answer questions, stock and label merchandise, and maintain accurate temperature logs. A strong communicator with integrity fits well.

Qualifications

• Ability to handle stressful situations.
• Excellent communication skills.
• Basic math proficiency (counting, addition, subtraction).
• Current food handlers permit if employed.

Responsibilities

• Role model the 3A’s of Friendly: acknowledge, assist and appreciate customers
• Promote Corporate Brands to customers
• Promote trust and respect among associates
• Make customers feel welcome by answering questions about products
• Know products and respond with suggestions
• Assist with produce platters/trays
• Inform customers of produce specials
• Recommend items to meet customer needs
• Label and inventory department merchandise
• Inspect quality and freshness; take action on issues
• Report ordering/shipping discrepancies to management
• Maintain temperature logs and proper case temperatures
• Reinforce safety procedures and report unsafe conditions
• Notify management of accidents and safety risks
• Work cooperatively in fast-paced environments
• Handle conflicts professionally
• Act with honesty and integrity regarding information
• Follow directions and seek help to resolve issues
• Support interactions with minors, customers with special needs, and/or older adults
• Perform essential functions with or without accommodation

Skills

Effective communication

Stress management

Basic math

Customer service

Job description

Kroger Family of Companies in Kingman, AZ seeks a customer‑service oriented team member to support store operations and drive sales while upholding safety and cleanliness. You will assist the department manager in meeting goals and encourage repeat visits through exceptional service.

As a role model of the 3A’s of Friendly, you will promote brands, answer questions, stock and label merchandise, and maintain accurate temperature logs. A strong communicator with integrity fits well.