Produce Associate - Fresh Customer Champion

Food Lion; Rocky Mount (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Produce/Perishable team member to provide quality customer service within the Produce Department. You will help maintain standards, assist customers, and support daily store operations, including unloading trucks and stocking product.

Responsibilities include following company guidelines, using tools like ACIS/CAO, adhering to food safety and workplace safety rules, and completing CBT and training packets as part of onboarding.

Qualifications

• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Unload trucks for the Produce Department
• Understand and use company tools such as ACIS and CAO
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, neat and clean appearance
• Successfully complete CBT, Training Packet and Training Aid courses
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Produce/Perishable team member to provide quality customer service within the Produce Department. You will help maintain standards, assist customers, and support daily store operations, including unloading trucks and stocking product.

Responsibilities include following company guidelines, using tools like ACIS/CAO, adhering to food safety and workplace safety rules, and completing CBT and training packets as part of onboarding.