Produce Associate

Heinen's Grocery Store; Bay Village (OH); On-site; USD 15,154,000 - 20,664,000; Full time

Benefits offered by this job

Paid time off

Professional development

Job summary

Heinen’s Grocery Store in Ohio seeks a Retail Professional to support the Produce department with daily tasks, display planning and customer service. You will prioritize work, maintain product knowledge, and ensure a clean, safe environment for customers and associates.

The role requires standing for long periods, lifting up to 50 lbs, and flexibility to work a non-traditional five-day schedule, including weekends. Paid time off and development opportunities are offered.

Qualifications

• Excellent written and verbal communication skills.
• Ability to work independently to achieve daily tasks.
• Must comply with all company policies and standards.
• Ability to work with minimal supervision.
• Ability to stand for long periods and lift up to 50 lbs.
• Ability to work in temperatures 0–50 degrees.
• Willingness to work non-traditional schedules (including weekends).

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of produce.
• Maintain a clean and safe work environment for customers and associates.
• Cull department for quality control, scans and records shrink.
• Take and fill special orders for customers.
• Put away orders.
• Plan attractive produce displays using color and texture.
• Order product.
• Pull shrink daily.
• Stock, rotate, and merchandise product.
• Maintain up-to-date knowledge of products within the department.
• Perform other duties as assigned.

Skills

Communication

Independence

Customer service

Physical stamina

Job description

Company Overview

Established in 1929, Heinen’s is a leading, family-owned grocery retailer known for its premium-quality products and outstanding customer service. Now in its fourth generation of family leadership, Heinen’s operates 23 locations – 18 in the Cleveland, Ohio area and 5 in the Chicago, Illinois market – supported by two distribution warehouses, a food production facility, and a corporate office located in Warrensville Heights, Ohio.

• Opportunity for promotion*

Our culture is rooted in an associate-first philosophy, placing a strong emphasis on the well-being, development, and quality of life of every team member. We offer competitive compensation, professional development and leadership training programs, paid time off, and flexible scheduling designed to promote a healthy work-life balance.

Retail Professional – Heinen’s Diamond Difference Standards

As an associate of Heinen’s there are key components to learn, implement and master. Each of these are integral to the Heinen’s Brand and to your success. These are simple behaviors that help distinguish us as the premier supermarket in Northeast Ohio and Chicago.

Professional Appearance

Ensure you present yourself, your team, your products and your department in support of our Brand.

Acknowledge

Acknowledge customers with a smile and eye contact.

Evaluate

Develop the habit of evaluating store conditions on a continuous basis using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.

Thank

Thank each other for a job well done to reinforce positive behaviors and attitudes to support your team.

Engage

Engage customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of produce.
• Maintain a clean and safe work environment for all customers and associates.
• Culls department for quality control, scans and records shrink.
• Take and fill special orders for customers.
• Put away orders.
• Plan attractive produce displays, using color and texture to enhance the department.
• Order product.
• Pull shrink daily.
• Stock, rotate, and merchandise product.
• Maintain up-to-date knowledge of products within the department.
• Perform other duties as assigned.

Qualifications

• Possess excellent written and verbal communication skills.
• Possess a sense of urgency and the ability to work independently to achieve daily tasks.
• Comply with all company policies and standards.
• Possess the ability to work with minimal supervision.
• Be production driven with the ability to work continuously on repetitive tasks, while standing.
• Possess the ability to frequent lift and/or move up to 50 lbs.
• Possess the ability to work in temperatures ranging from 0 to 50 degrees.
• Must be willing to work the number of hours required to meet company objectives, with the understanding that occasionally business needs will require additional time.
• Must be willing to work the non-traditional five-day work schedule, including Saturday, Sunday and evenings.

Heinen’s, Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Mon-Fri: 4-8:30p.m.

Sat-Sun: 7a.m.-7:30p.m.

Mon-Fri: 4-5hrs/day

Sat & Sun: 4-8hrs/day