Procurement & Order Specialist — Home Improvement

Long Home; Corridor North (MD); On-site; USD 30,000 - 33,000; Full time

Job summary

Long Home is seeking an Ordering Specialist to support the back-end operations for home improvement projects. The role focuses on managing project purchase orders, reconciling orders, and tracking materials from suppliers to ensure on-time delivery.

Responsibilities include creating purchase orders, verifying contract details, and maintaining CRM records. A strong eye for detail and solid data-entry skills are essential in this fast-paced, customer-focused environment.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• 2 years of data entry experience.
• 2 years of order processing and logistics experience.

Responsibilities

• Review project to contract and measure sheets for accuracy and project requirements.
• Generate purchase orders for installation and service project materials.
• Navigate distributor portals to place orders and identify order status.
• Order addendum/change order materials as needed.
• Review and reconcile material order acknowledgments.
• Upload order acknowledgments to the CRM.
• Track and enter estimated delivery dates for materials into the CRM.
• Maintain a detailed understanding of products and services.
• Coordinate with other departments on client-related matters.
• Escalate order delays and issues to management for prompt resolution.

Skills

Customer service

Organizational skills

Interpersonal skills

Reading & following instructions

Problem solving

Units of measurement

Education

High school diploma/GED

Tools

CRM software

Job description

Long Home is seeking an Ordering Specialist to support the back-end operations for home improvement projects. The role focuses on managing project purchase orders, reconciling orders, and tracking materials from suppliers to ensure on-time delivery.

Responsibilities include creating purchase orders, verifying contract details, and maintaining CRM records. A strong eye for detail and solid data-entry skills are essential in this fast-paced, customer-focused environment.