Procurement CSR: Vendor & Order Management

Vallen Distribution, Inc.; Houston (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Encon is seeking a Customer Service Representative to handle procurement and purchasing activities for customer locations in Houston, TX. You will ensure products and materials meet price, quality, timing and reliability standards while maintaining strong supplier relationships.

The role involves expediting orders, coordinating with vendors, and communicating with customers to provide timely updates and problem resolution. Strong MS Office and ERP experience preferred to support daily activities.

Qualifications

• High school diploma or equivalent; 1+ years of procurement experience preferred.
• Experience with ERP and Inventory Management applications.
• Proficiency with MS Office; strong verbal and written communication.

Responsibilities

• Perform procurement activities to meet customer demand for products and materials.
• Assess orders to expedite or de-expedite for optimal delivery.
• Place purchase requisitions and vendor orders.
• Research and assess vendors to meet quality, price and delivery standards.
• Monitor quality and timeliness of supplied goods; coordinate returns/replacements.
• Follow up on PO status and communicate with customers.
• Maintain supplier relationships.
• Identify opportunities for cost savings.
• Follow Encon SOPs and ensure professional worksite.

Skills

ERP systems

Inventory management

MS Office

Attention to detail

Communication skills

Self-motivation

Education

High school diploma or equivalent

Tools

ERP software

Inventory management software

Job description

Encon is seeking a Customer Service Representative to handle procurement and purchasing activities for customer locations in Houston, TX. You will ensure products and materials meet price, quality, timing and reliability standards while maintaining strong supplier relationships.

The role involves expediting orders, coordinating with vendors, and communicating with customers to provide timely updates and problem resolution. Strong MS Office and ERP experience preferred to support daily activities.