Procurement Content & Digital Experience Lead

Yale University

New Haven (CT)

Hybrid

USD 92,000 - 147,000

Full time

9 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Yale University seeks a Manager to lead Procurement Content Strategy and Digital Experience. The role steers user-facing content, guides AI-enabled support, and aligns procurement content with governance standards across YaleBuys, Supplier Gateway, JAGGAER, and related platforms.

As a strategic partner, you will develop adoption roadmaps, coordinate cross-functional efforts, and continuously improve digital experiences for faculty, staff, researchers, and suppliers, advancing self-service and

Qualifications

Bachelor's degree in a relevant discipline.
Six years of progressive experience in content strategy, governance, UX, and procurement operations.

Responsibilities

Partner in YaleBuys implementation, shaping content and AI-enabled support.
Translate procurement changes into intuitive, coordinated information for diverse users.
Develop adoption, readiness, and release timelines for YaleBuys and transformations.
Collaborate across Procurement, IT, Finance, Legal, and university stakeholders.
Own content governance and standards for information architecture, taxonomy, and metadata.
Govern updates to policies, guides, templates, FAQs, training, and knowledge repositories.
Maximize AI-enabled support within YaleBuys and other platforms.
Establish governance and evaluation practices for AI solutions.