Proctor - TEMPORARY

Nova Southeastern University; Clearwater (FL); On-site; USD 20,664 - 30,307; Part time

Job summary

Nova Southern University is seeking an exam proctor to ensure secure delivery of tests and provide superior customer service in a supportive environment. The role emphasizes safeguarding student information, following policies, and careful attendance monitoring during exams.

The ideal candidate will have a high school diploma or equivalent, strong customer service skills, and the ability to communicate clearly in English.

Qualifications

• Customer and personal service knowledge including handling student inquiries.
• English language knowledge including grammar and composition.
• Ability to follow testing procedures and confidentiality rules.

Responsibilities

• Provide test security and protect student information and confidentiality.
• Ensure compliance with testing procedures, practices and policies.
• Track candidates admitted to testing and monitor attendance during exams.
• Comply with legal requirements related to contracted and ADA matters.
• Work indoors in a classroom setting, comfortable with sedentary activity.

Skills

Active listening

Critical thinking

Reading comprehension

Speaking

Judgment & decision making

Monitoring

Education

High School Diploma or Equivalent

Job description

Primary Purpose

Responsible for providing secure exam delivery and superior customer service in a supportive environment.

Job Category

Non-Exempt

Hiring Range: Commensurate with experience

Pay Basis: Hourly

Subject to Grant Funding? No

Essential Job Functions

• Provide test security, ensuring respect for student information and confidentiality.
• Comply with all testing procedures, practices and policies.
• Track candidates admitted to testing according to secure check‑in procedures and monitor attendance continuously throughout the exam session.
• Comply with all applicable legal requirements relating to contracted and ADA matters.
• Function effectively indoors in a classroom environment; engaged in primarily sedentary work with ability to sit or stand at workstation for extended periods.

Job Requirements

Required Knowledge

• Customer and Personal Service – general knowledge of principles and processes for providing customer and personal services.
• English Language – general knowledge of structure and content of the English language including rules of composition and grammar.

Required Skills

• Active Listening – proficient in giving full attention and understanding points being made.
• Critical Thinking – basic skills using logic and reasoning to evaluate strengths and weaknesses of alternative solutions.
• Reading Comprehension – proficient understanding of written sentences and paragraphs in work‑related documents.
• Speaking – proficient in conveying information effectively.
• Judgment and Decision Making – proficient in considering costs and benefits to choose the appropriate action.
• Monitoring – basic skills in monitoring/assessing performance to make improvements or take corrective action.

Required Abilities

• Problem Sensitivity – ability to recognize when something may go wrong.
• Inductive Reasoning – ability to combine pieces of information to form general rules or conclusions.
• Deductive Reasoning – ability to apply general rules to specific problems to produce understandable answers.
• Meet and deal with the public in a tactful manner while enforcing examination rules and procedures.

Physical Requirements

• Near Vision – must see details at close range.
• Speech Recognition – must identify and understand the speech of another person.
• Speech Clarity – must speak clearly so others can understand.
• May be required to work nights or weekends.
• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.

Required Education

High School Diploma or Equivalent

Nova Southern University is in full compliance with the Americans with Disabilities Act (ADA) and will make reasonable accommodations when necessary.

Equal Opportunity Statement

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.