Processor -Consumer Direct

Paycom - ATS; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Angel Oak Mortgage Solutions LLC in Atlanta, GA seeks an experienced loan processor to manage mortgage file submissions, coordinate with buyers, sellers, title companies, and closing agents to ensure timely closings.

The role requires 3+ years in mortgage processing/underwriting, strong communication, and knowledge of conventional and government guidelines, plus ability to manage a daily pipeline and meet production goals.

Qualifications

• 3+ years processing/underwriting experience in mortgage loans required; 5+ years strongly preferred.
• Strong customer service skills and ability to manage difficult conversations for a positive client experience.
• Working knowledge of conventional and government guidelines, plus compliance requirements.

Responsibilities

• Perform processing tasks within designated timeframes.
• Initial pre-underwriting review of loan files per guidelines and investor requirements.
• Coordinate with buyers, sellers, title companies, closing agents, and real estate agents to obtain documentation and ensure successful closing.
• Submit non-delegated or brokered loan files to applicable investors per requirements.
• Obtain final verifications on all loans prior to closing.
• Manage individual pipeline and ensure data accuracy, turn-times, and compliance.
• Daily communication to team members regarding tasks per originator.
• Lead weekly pipeline meetings and achieve objectives.
• Serve as main point of contact for clients and originators on loan status.
• Maintain high client service levels and proactive communication through all loan phases.
• Collaborate with other departments to achieve company goals.

Skills

Mortgage loan processing

Underwriting knowledge

Customer service

Communication skills

Fraud detection

Job description

Job Location: Angel Oak Mortgage Solutions LLC - Atlanta, GA 30328, Job Category: Angel Oak Mortgage Solutions

Principal Accountabilities:

• Perform all processing required tasked within the designated timeframes established by Management and outlined in the Processing Flow Responsibilities.
• Perform an initial pre underwriting review of the loan file and associated documentation in accordance with program and investor guidelines and GSE requirements.
• Follow up on all outstanding orders to third parties and clients within established company deadlines.
• Obtain and review all required loan conditions issued on the loan with the loan officer, coordinate with buyers, sellers, title companies, closing agents, and real estate agents to obtain additional documentation, complete loan submissions and ensure a successful closing.
• Responsible for submission of any non-delegated or brokered loan file to the applicable investor in accordance with federal and investor requirements.
• Obtain all final verifications required on all loans prior to closing
• Responsible for managing individual pipeline to ensure system data is correct, turn-times met and all compliance requirements adhered to
• Responsible for daily communication to designated team members regarding applicable tasks per assigned originator.
• Responsible for ensuring weekly pipeline meetings are conducted with team and meeting objectives are met.
• Main point of contact for clients and originators regarding loan file status.
• Ability to maintain high client services levels and provide proactive communication with client through all phases of the loan process.
• Work with and support other departments to achieve company goals.

Qualifications:

Minimum:

• 3+ years processing/underwriting experience in mortgage loans; minimum of 5 years strongly preferred
• Strong customer service skills and ability to manage difficult conversations to a successful outcome and positive client experience
• Working knowledge of conventional and government guidelines, as well as, Federal and State compliance requirements.
• Ability to prioritize multiple competing tasks
• Ability to manage pipeline daily while meeting monthly production and quality goals
• Strong written and verbal communication skills preferred
• Fraud Detection

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required of this job.