Processing Supervisor

New York City Department of Transportation; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Public Service Loan Forgiveness eligibility

Inclusive workplace

Job summary

The New York City Department of Transportation is seeking a Principal Administrative Associate to supervise traffic camera operations and oversee associated staff. The ideal candidate will have leadership skills, strong administrative experience, and knowledge of traffic regulations. Responsibilities include ensuring compliance, performing quality assurance checks, and handling various administrative tasks.

Qualifications include a bachelor's degree and considerable experience in administrative roles. This position supports diversity and inclusivity in the hiring process.

Qualifications

• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience.
• Strong emphasis on administration and supervisory experience out of five years in clerical work.
• Education above the high school level may be substituted for administration experience.

Responsibilities

• Supervise camera technicians overseeing automated enforcement operations.
• Perform random quality assurance checks and prepare statistical reports.
• Handle administrative duties such as scheduling and human resources functions.

Skills

Leadership qualities

Verbal and writing skills

Knowledge of MS Word

Knowledge of MS Excel

Knowledge of MS PowerPoint

Knowledge of traffic rules and regulations

Experience dealing with the public

Education

Baccalaureate degree and 3 years of experience

Associate degree and 4 years of experience

High school diploma and 5 years of experience

Job description

In order to be considered for this position candidate must be serving permanently in the title of Principal Administrative Associate, or must be reachable on the civil service list. The Division of Traffic Operations' Automated Enforcement Unit seeks to hire two (2) Principal Administrative Associate Level 2 who will serve as a supervisor overseeing the red light, fixed speed, mobile speed, bus lane, and MTA's ACE bus lane camera operations processing unit. The successful candidate will supervise and be responsible for camera technicians who review camera footage of proposed violations and approve or reject them. The Notice of Liability is then sent to the registered owner of the vehicle caught in camera violating the law. The AEU Processing Supervisor is responsible for overseeing the issuance process of all Notices of Liability (NOLs) for red light, bus, speed camera, weigh-in-motion, and the MTA double parking, bus stop, and bus lane violations. The candidate(s) will perform random quality assurance checks, prepare statistical reports, and troubleshoot technical issues as they arise from the staff. Perform auditing responsibilities to ensure that the processors are following written procedures for the issuance of these violations. Additionally, the successful candidate(s) will perform administrative duties such as scheduling, timesheets, overtime monitoring, and other human resources functions that come with supervising employees.

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above.
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above.
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

Preferred Skills

• Candidate must possess leadership qualities and excellent verbal and writing skills.
• Knowledge of MS Word, Excel, and PowerPoint.
• Strong emphasis on knowledge of traffic rules and regulations and traffic enforcement.
• Candidate should have experience dealing with the public.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.