Process Training Specialist

TD SYNNEX North America; Roseville (CA); On-site; USD 27,503 - 39,172; Full time

Job summary

TD SYNNEX North America is seeking a Process Training Specialist to deliver SOP training to distribution center staff, serve as SME for SOPs in Quality, Safety, and Security, and collaborate with the Operations Training Specialist to support the overall training strategy.

The role focuses on on-the-job training, audits, and orientation, with a schedule 8:00am–4:30pm, and requires experience with Outlook, Excel, and Word; an Associate degree is preferred. Occasional overtime may be required.

Qualifications

• Provides on-the-job training to new and existing employees on SOPs within assigned department(s).
• Partners with Quality & Continuous Improvement teams to support safety and security initiatives.
• Evaluates training effectiveness through surveys and assessments.
• Collaborates with engineers, auditors, and managers to review SOPs and processes.

Responsibilities

• Provides on-the-job training to new and existing employees on all SOPs within assigned department(s). (75%)
• Supports Quality, Safety, and Security initiatives with Improvement team. (10%)
• Performs productivity-related tasks to support operations. (5%)
• Collaborates to review SOPs and processes. (5%)
• Assists in evaluating training program effectiveness through measurements. (5%)

Skills

SOP Training

On-the-job Training

Quality & Safety

Security

Leadership

Communication

Education

Associate degree

Tools

Outlook

Excel

Word

Job description

About The Role
Performs process related training to current and new associate level employees within the Distribution Center. This position will serve as their assigned area(s) Subject Matter Expert on SOPs needed to successfully perform Department functions in all matters related to Quality, Safety, and Security. This role will specifically support Operations through SOP training, on-the-job training, auditing, and employee orientation as required. Works directly with Operations Training Specialist to support the overall training strategy within the Distribution Center.

About The Role
Performs process related training to current and new associate level employees within the Distribution Center. This position will serve as their assigned area(s) Subject Matter Expert on SOPs needed to successfully perform Department functions in all matters related to Quality, Safety, and Security. This role will specifically support Operations through SOP training, on-the-job training, auditing, and employee orientation as required. Works directly with Operations Training Specialist to support the overall training strategy within the Distribution Center.

Process Training Specialist
$24.20/ Hourly
Hours: 8:00am to 4:30pm - Must be willing to be flexible!

What You\'ll Do

• Provides on-the-job training to new and existing employees on all Standard Operating Procedures (SOPs) within assigned department(s). (75%)
• Partners with the Logistics Center Quality & Continuous Improvement team to support Quality, Safety, and Security initiatives and recommend improvements. (10%)
• Performs productivity-related tasks to support operational requirements. (5%)
• Collaborates with the Operations Training Specialist, Industrial Engineers, Logistics Center Directors, Auditors, and Quality Manager to review new and existing SOPs and processes. (5%)
• Assists in evaluating training program effectiveness through established measurement methods, including surveys and skills attainment assessments. (5%)

Other Duties & Responsibilities

• Additional duties as assigned
• Meets attendance and punctuality standards

What We\'re Looking For

• Follows instructions, requests clarification when needed, and uses common office equipment.
• Demonstrates clerical, data entry, and basic mathematical skills with strong attention to detail, accuracy, and efficiency.
• Communicates clearly and effectively with all levels of management.
• Builds solid working relationships and demonstrates strong multicultural interpersonal skills, sensitivity, and responsiveness to the needs, concerns, and feelings of others.
• Exhibits strong leadership skills, initiative, assertiveness, creativity, organization, and time management, driving tasks to completion.
• Adapts readily to change and works constructively under stress, high workloads, and deadlines.
• Maintains confidentiality and promotes social, ethical, and organizational standards in internal and external business activities.
• Works independently with minimal supervision.
• Safely transports up to 60 lbs.
• Quickly learns new systems and technology and uses relevant computer applications at an intermediate level.

Experience

• 3 to 5 Years of relevant work experience preferred.
• Demonstrates ability to meet quality and production standards
• Knowledge and experience with Outlook, Excel and Word.
• Must be comfortable being a daily computer user. This experience is a requirement.

Education & Certifications

• Associate degree preferred.

Working Conditions

• Distribution center environment may include: exposure to extreme temperatures; high noise levels; high places; wet and/or humid conditions; and outside weather conditions
• Classroom environment.
• Occasional non-standard work hours or overtime as business requires.
• Professional, office environment.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What\'s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It\'s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

TD SYNNEX is an E-Verify company