Process Technician II - Continuous Improvement

gentex; Zeeland (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

Gentex in Zeeland, Michigan, seeks a Process Technician II to lead production support and optimize manufacturing processes. Monitor equipment, drive continuous improvement, and mentor hourly Technicians while ensuring safety and quality.

The role requires an Associate or Bachelor's in engineering/technical field or equivalent experience, plus hands-on troubleshooting, documentation, and strong communication skills. Occasional overtime and collaboration with engineering are expected.

Qualifications

• Associate or bachelor’s degree in Engineering/technical field or equivalent experience.
• Excellent project management skills.
• Ability to communicate difficult issues clearly.
• Ability to work effectively in a team.
• Ability to learn new software platforms.
• Overtime availability.
• Demonstrated advanced troubleshooting skills and mechanical/electrical aptitude.
• Strong commitment to continuous improvement.
• Proficiency in Microsoft Office Suite.
• Ability to stand and maneuver around equipment.

Responsibilities

• Monitor and adjust equipment controls and process controls, identifying root causes and implementing corrective actions to minimize downtime.
• Maintain records of all downtime events with appropriate detail.
• Lead or co‑lead continuous improvement initiatives.
• Develop and maintain documentation, SOPs, and preventive maintenance strategies.
• Track metrics and use data to propose improvements.
• Support engineering staff in developing new processes/products for manufacturing.
• Collaborate with internal groups and/or outside vendors to troubleshoot equipment.
• Mentor and develop the skills of hourly Technicians.
• Other duties as assigned.

Skills

Problem solving

Teamwork

Communication

Microsoft Office

Adaptability

Education

Associate or Bachelor's degree in Engineering/Technical

Tools

PLCs

CAD (SolidWorks)

Job description

Gentex in Zeeland, Michigan, seeks a Process Technician II to lead production support and optimize manufacturing processes. Monitor equipment, drive continuous improvement, and mentor hourly Technicians while ensuring safety and quality.

The role requires an Associate or Bachelor's in engineering/technical field or equivalent experience, plus hands-on troubleshooting, documentation, and strong communication skills. Occasional overtime and collaboration with engineering are expected.