Process Technician — GMP Manufacturing

MSD Malaysia; Wilson, Northern (NC, KY); Hybrid; USD 53,000 - 83,000; Full time

Job summary

Merck & Co., Inc. is seeking a Process Technician for Operations to work in our manufacturing and packaging facilities. The role involves hands‑on processing, equipment operation, basic setup, troubleshooting, line clearance, and documentation to support production and data integrity.

You will ensure compliance with cGMP and SOPs, collaborate with cross‑functional teams, and help maintain safety and quality while supporting multi‑shift operations.

Qualifications

• More than 2 years in a GMP manufacturing facility.
• Strong understanding of cGMP for manufacturing and packaging.
• Ability to work independently as a team member.
• Excellent interpersonal skills and collaborative mindset.
• Experience with computerized/ automated systems.
• Must be willing and able to lift 50 lbs.
• Must be willing to work irregular hours to support multi-shift operation and/or weekends as needed.

Responsibilities

• Operate and maintain manufacturing and packaging equipment to routinely achieve production standards while following GMPs and SOPs.
• Complete effective line clearance, cleaning and inspection including the completion of required documentation.
• Complete basic equipment set up.
• Maintain and transport all required processing equipment, materials, supplies and products needed to support manufacturing and packaging.
• Perform and document equipment challenges per current procedures.
• Complete in‑process product quality checks and inspections supporting the product manufacturing and packaging, validation, and development processes as required.
• Identify equipment malfunctions and process issues; communicate and escalate appropriately for timely resolution to minimize downtime.
• Perform basic troubleshooting of equipment.
• Complete all process related documentation promptly and accurately to meet data integrity requirements.
• Proactively identify potential production issues and take action to prevent occurrence.
• Carry out the Manufacturing Division's site mission by assuring finished goods and services are of the highest quality, optimal cost, and delivered on schedule.

Job description

Merck & Co., Inc. is seeking a Process Technician for Operations to work in our manufacturing and packaging facilities. The role involves hands‑on processing, equipment operation, basic setup, troubleshooting, line clearance, and documentation to support production and data integrity.

You will ensure compliance with cGMP and SOPs, collaborate with cross‑functional teams, and help maintain safety and quality while supporting multi‑shift operations.