Process Support Engineer II - Field & Customer Liaison

Applied Materials; Phoenix (AZ); On-site; USD 86,500 - 119,000; Full time

Benefits offered by this job

Comprehensive benefits package supporting growth

Relocation Eligible

Job summary

Applied Materials is seeking a skilled professional for a full-time role based in Phoenix, AZ. This position involves liaison responsibilities between customers and the Business Unit, focusing on tool performance and operational quality assurance. Ideal candidates will have at least 5 years in semiconductor capital equipment and a Bachelor’s degree in a STEM field.

The role offers a competitive salary ranging from $86,500 to $119,000, along with benefits that support personal and professional growth. Travel may be required up to 25% of the time.

Qualifications

• Minimum 5 years in semiconductor capital equipment or a similar high-tech industry.
• Preferred 3+ years in applications or process engineering.

Responsibilities

• Serve as liaison between the customer and the Business Unit for assigned projects.
• Work closely with customers to optimize tool performance.
• Check and approve operational quality of system equipment.
• Provide customer support through installation, diagnosis, and repair.
• Maintain knowledge of processes on one or more technologies.

Skills

Customer liaison

Tool performance optimization

Operational quality assurance

Installation and troubleshooting

Process knowledge

Education

Bachelor’s degree in a STEM field

Job description

Applied Materials is seeking a skilled professional for a full-time role based in Phoenix, AZ. This position involves liaison responsibilities between customers and the Business Unit, focusing on tool performance and operational quality assurance. Ideal candidates will have at least 5 years in semiconductor capital equipment and a Bachelor’s degree in a STEM field.

The role offers a competitive salary ranging from $86,500 to $119,000, along with benefits that support personal and professional growth. Travel may be required up to 25% of the time.