Process Risk & Optimization Manager

Capital One; New York (NY); On-site; USD 180,000 - 205,000; Full time

Job summary

Capital One is expanding its Enterprise Services Risk Operations with a Manager on the PRO Team. You will lead risk mitigation with business partners and develop subject matter expertise across cyber, cloud operations, data management, and third-party functions. You will communicate with senior leadership and drive project outcomes in a fast-paced environment, collaborating across teams to improve processes and reduce risk.

Qualifications

• Bachelor's degree (or military experience) required.
• Experience in process management or technology risk management.
• Experience supporting internal or external business clients.
• Experience analyzing information security or technology risks.

Responsibilities

• Serve as process management risk advisor to improve processes and reduce risk.
• Research regulatory trends and internal changes to identify emerging risks.
• Lead stakeholders in applying risk management principles per Enterprise frameworks.
• Deliver assessment outcomes to senior leadership with clear communication and influence.
• Drive efficiency and process improvements across teams.

Skills

Communication skills

Stakeholder influence

Problem-solving

Analytical thinking

Critical thinking

Education

Bachelor's Degree

High School Diploma or GED

Tools

AWS Cloud

Job description

Capital One is expanding its Enterprise Services Risk Operations with a Manager on the PRO Team. You will lead risk mitigation with business partners and develop subject matter expertise across cyber, cloud operations, data management, and third-party functions. You will communicate with senior leadership and drive project outcomes in a fast-paced environment, collaborating across teams to improve processes and reduce risk.