Process Quality Technician

Johnson & Johnson MedTech; Palm Beach Gardens (FL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Process Quality Technician to enhance manufacturing quality and compliance. This role involves conducting investigations, implementing process improvements, and ensuring adherence to quality standards. Your expertise will directly impact product excellence and patient safety. Join a team dedicated to innovation and quality in healthcare, where your contributions will help shape the future of medical technology. If you are a proactive problem-solver with a passion for quality assurance, this opportunity is perfect for you.

Qualifications

• Experience in QSR/ISO regulated medical device operations preferred.
• Strong computer skills with Word and Excel required.

Responsibilities

• Performing process improvement efforts and non-conformance investigations.
• Documenting investigation results and recommending modifications.

Skills

Statistical Analysis

Problem-Solving

Communication Skills

Interpersonal Skills

Technical Report Preparation

Education

High School Diploma or G.E.D.

Tools

Word

Excel

Minitab

Job description

Join to apply for the Process Quality Technician role at Johnson & Johnson MedTech.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured; where treatments are smarter and less invasive; and where solutions are personalized. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com.

Job Function

Quality

Job Sub Function

Quality Assurance

Job Category

Business Enablement/Support

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America

Job Description

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

We are searching for the best talent for a Process Quality Technician to be in Palm Beach Gardens, FL.

Purpose: Under the guidance of the Manufacturing Engineering Leader, Quality Operations Leader or Operations Leader, the Process Quality Technician provides technical support to identify causes of non-conformances and process failures, and to implement corrections, thus assuring process performance and compliance with QSR, GMP, and ISO requirements for manufacturing processes.

Responsible for verifying that quality systems are properly utilized in manufacturing, resulting in superior products. Also addresses instances where quality standards aren't met.

You Will Be Responsible For

• Performing process improvement efforts.
• Verifying that production associates perform assembly according to procedures.
• Reporting findings.
• Confirming that finished goods inspection is performed with appropriate sampling plans and procedures.
• Conducting complaint investigations to support the complaint handling process, including significant or chronic product investigations such as recalls.
• Documenting investigation results in computer systems.
• Recommending modifications to established processes based on findings during inspections or to accommodate changing requirements.

Essential Functions

• Performing non-conformance investigations, including NCR origination, bounding, product control, disposition, failure investigation, correction, and documentation.
• Leading small kaizens with cross-functional teams to identify causes of nonconformance and ensure corrective/preventive actions are implemented.
• Utilizing failure analysis tools (e.g., 5M analysis) for investigations, analyzing data, and recommending process, equipment, and system improvements.
• Providing recommendations for process and system enhancements, updating procedures, and writing protocols.
• Performing complaint investigations.
• Implementing corrections and process improvements.
• Providing training and education to manufacturing teams as needed.
• Supporting internal and external audits and inspections.

Other Responsibilities

• Supporting LEAN and Six Sigma initiatives.
• Maintaining strong partnerships with manufacturing, engineering, QA, and maintenance teams.
• Following current compliance regulations and standards.
• Communicating business-related issues or opportunities to management.
• Performing other duties as assigned.

Qualifications / Requirements

• High school education or G.E.D. required.
• Experience in QSR/ISO regulated medical device operations preferred.

Required Knowledge, Skills, Abilities, Certifications/Licenses, and Affiliations

• Strong computer skills; experience with Word and Excel required; experience with Minitab preferred.
• Basic statistical and analytical problem-solving skills; experience with DMAIC, Fishbone Analysis, 5 Whys preferred.
• Proficiency in preparing technical reports and presentations.
• Strong communication and interpersonal skills.
• Good networking and influencing skills.
• Ability to interact with technical peers and manufacturing associates effectively.
• Self-motivated with limited supervision capability.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other protected characteristics. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and would like to request an accommodation, please email [e-mail] or contact AskGS for assistance.