Process Innovation Consultant

Examinetics; Overland Park (KS); On-site; USD 90,000 - 130,000; Full time

Job summary

Examinetics is seeking a Process Innovation Consultant to partner with a Business Process Owner. The role blends hands-on analysis, rapid prototyping, and iterative design to reduce cycle time and errors while removing manual steps.

You will build prototypes with AI-assisted tools, test against real data, and refine until the solution fits actual work flow. The position emphasizes speed to learning over engineering polish and requires strong consulting instincts.

Qualifications

• Bachelor's degree in a related field or equivalent practical experience.
• Experience in management or business-process consulting is required (Big 4 preferred).
• Demonstrated process analysis and systems-thinking capability.
• Speed to insight over engineering craft is valued.

Responsibilities

• Work inside the BPO operation to learn end-to-end processes and identify friction.
• Map current-state processes, quantify cycle times, volumes, and errors.
• Design future-state flows and prototype with AI-assisted development tools.
• Test prototypes with real data and iterate with daily feedback cycles.
• Package validated prototypes for production build-out and go-live.

Skills

Self-motivation

Problem-solving

Continuous improvement

Structured problem-solving

Consultative communication

Ambiguity tolerance

Automation mindset

Power-user instincts

Education

Bachelor's degree in Business Administration

Bachelor's degree in Industrial Engineering

Bachelor's degree in Information Systems

Equivalent practical experience

Tools

Excel

Macros (VBA)

Low-code tools

Visual Basic

Job description

The Process Innovation Consultant is an embedded business consultant with a builder's toolkit: a systems thinker who spends their days inside a Business Process Owner's operation, finds where the process fights the people running it, and proves out fixes — fast — by building working prototypes with AI-assisted development. The role exists to advance the BPO's operation while the BPO runs it: the BPO owns the process, the system, and the results; the Process Innovation Consultant is their partner who turns 'what if we…' into something clickable within days.

The work is hands-on and iterative; not theoretical or academic. The Process Innovation Consultant observes real work, maps and measures the current process, designs improved flows together with the BPO, builds prototypes against real scenarios and data, demonstrates early and often, and refines until the BPO confirms the solution fits how the work actually happens. Success is measured in the BPO's outcomes: cycle time reduction, errors reduction, manual steps eliminated, and a steady rhythm of improvements reaching production.

Primary Responsibilities:

This Job Description may not include all the duties assigned to the employee and may be updated and modified by the department supervisor, according to the operational dynamics and needs of the company.

Process Discovery & Analysis:

• Work inside the BPO's operation to learn the process end to end — the work as performed, the exceptions, the workarounds, and where the day actually goes.
• Map current-state processes and quantify them: cycle times, volumes, error rates, touch points, and manual effort.
• Identify friction, waste, and failure points; distinguish what should be redesigned, what should be automated, and what should be left alone.
• Design future-state process flows together with the BPO, grounded in what the analysis showed.

Prototyping & Iteration:

• Translate agreed process flows into working prototypes using AI-assisted development tools — screens, logic, and data flows real enough to put in front of the people who will use them.
• Test prototypes against real scenarios and representative data, not idealized cases.
• Demonstrate early and often; gather BPO and team feedback in daily or every-other-day cycles; refine until the BPO confirms fit and function.
• Treat prototypes as disposable proofs of a business outcome: optimize for speed to learning, not engineering polish — the production build belongs to others.
• Know the limits of a prototype: prove the concept, expose the risks, and be explicit about what remains before a solution is production worthy.

Advancing Solutions to Production:

• Package validated prototypes for production build-out: the process logic, business rules, edge cases, and acceptance criteria a production team needs.
• Answer questions and preserve design intent while the solution is hardened for security, standards, and compatibility, and stay engaged through go-live.
• Establish the baseline before each change and measure the result after it — the Process Engineer's scoreboard is the BPO's numbers.

Documentation & Knowledge:

• Document the processes, decisions, and designs produced by the pairing so the knowledge outlives it.
• Build the BPO's and their team's fluency with what the new tools can do, so improvement continues between prototypes.
• The Process Innovation Consultant builds prototypes, not production systems: nothing the Process Innovation Consultant builds ships directly to production. Production hardening and release run through the Software Factory, including a go-live approval.
• The BPO owns the system, its implementation, and its results; the Process Innovation Consultant's success is measured through those outcomes.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:

• Bachelor's degree in Business Administration, Industrial Engineering, Information Systems, or a related field, or equivalent practical experience.
• Management consulting or business-process consulting experience – required: (Big 4 or comparable) strongly preferred
• Demonstrated business-process analysis and systems-thinking capability.
• A traditional software engineering background, or prior knowledge of the incumbent systems, is not required. This role rewards speed to insight over engineering craft.

Skills & Abilities:

• Must exhibit self-motivation and flexibility, strong problem-solving skills, and commitment to continuous improvement.
• Demonstrated structured problem-solving, client-facing rigor, and comfort owning an ambiguous engagement end to end.
• Power-user instincts: a track record of automating one's own work — complex spreadsheet models, macros and Visual Basic, low-code tools — without a software-engineering background.
• Business-outcome orientation: measures success in the operation's numbers, not in the elegance of the artifact.
• Consultative communication skills; comfortable earning trust with operators and leaders alike.

Comfort with ambiguity, rapid iteration, and discarding prototypes that have served their purpose