Process Improvement Specialist II

AdventHealth; Orlando (FL); On-site; USD 61,000 - 113,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Orlando, FL, seeks a knowledgeable professional to lead strategic initiatives using PI tools to improve operational performance and reduce costs. You will work with executives and physicians, coordinate cross-functional teams, and manage multiple projects and timelines.

The role requires lean six sigma experience, strong analytical abilities, and the capacity to mentor others in PI methodologies. Travel to local locations is required as needed.

Qualifications

• Bachelor’s degree required
• Master’s degree preferred
• 2+ years of relevant experience
• Proven experience leading process improvement projects
• Six Sigma preferred / CAPM preferred / PROSCI preferred

Responsibilities

• Lead strategic initiatives to improve operational performance and reduce costs.
• Apply PI principles and tools (value stream maps, standard work, 6S, visual management) to drive improvements.
• Collaborate with executives and physicians to effect change across the organization.
• Prioritize and manage multiple projects and stakeholders with deadlines.
• Maintain documentation and keep leadership informed of project status.
• Facilitate cross-functional meetings to address roadblocks and ensure milestones are met.

Skills

Data analysis

Process mapping

Lean Six Sigma

Analytical skills

Project management

MS Office

MS Project

Data visualization tools

Education

Bachelor's degree

Master's degree preferred

Tools

Minitab

Tableau

Visio

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

602 COURTLAND ST

City:

ORLANDO

State:

Florida

Postal Code:

32804

Job Description:

• Manages and executes strategic initiatives to ensure successful outcomes. Conducts analysis, documents processes, develops and implements effective controls, and optimizes processes to increase operational performance and reduce costs.
• Utilizes PI principles and tools, including value stream maps, standard work, 6s, visual management, facilitation, and change management skills to support continuous improvement.
• Interacts effectively with stakeholders at all organizational levels, including senior executives and physicians, to affect change within the organization.
• Prioritizes and manages multiple competing projects, deadlines, and customer relationships.
• Maintains accurate documentation and status of project timelines and keeps team stakeholders and executive leadership informed of project status.
• Facilitates cross-functional meetings and discussions to address roadblocks and ensure critical milestones and deliverables are completed in a timely manner. Conducts observations, develops actionable plans, and implements viable solutions to problems identified.
• Handles change management concerns and addresses political issues that may interfere with projects.
• Proactively identifies potential project risks and takes steps to mitigate them. Mentors and develops team members in PI tools and methodologies, providing project guidance and assigning support tasks/responsibilities as necessary. Travels between local locations as required for meetings and observations. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Solid understanding and application of data collection/analysis tools & methodologies
• Well-versed in process mapping, root cause analysis, statistical controls
• Experienced practitioner of quality & process improvement methodologies such as lean six sigma
• Excellent analytical, statistical, and problem-solving skills
• Ability to succinctly translate high level concepts into actionable items
• Familiar with project management and change management concepts and methodologies
• Excellent written and verbal communication skills
• Excellent organizational and time management skills
• Able to lead a project independently under limited direction and manage multiple projects simultaneously while thriving in a setting requiring collaboration and teamwork.
• Ability to transfer clients’ perceptions of problems into viable solutions. Utilizes diplomacy skills and flexibility in response to clients’ changing concerns
• Proficient with Microsoft Office (Word, PowerPoint, Excel, Outlook, Visio)
• Familiarity with MS Project, Analytical & Data Visualization Software (Minitab, Tableau, etc.) [Preferred]

Education:

• Bachelor's [Required]
• Master's [Preferred]

Field of Study:

• Engineering, Healthcare, or Business

Work Experience:

• 2+ years of relevant experience or functional equivalence [Required]
• Project Management Experience [Preferred]
• Proven experience leading process improvement projects, preferably in a complex organizational environment [Required]

Licenses and Certifications:

• Six Sigma [Preferred]
• Certified Associate in Project Management (CAPM) [Preferred]
• Change Management Certification (PROSCI) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$60,756.80 - $113,006.40

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.