Process Improvement Program Manager RN

MultiCare Health System; Tacoma (WA); On-site; USD 109,000 - 194,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Retirement benefits

Paid time off

Job summary

MultiCare Health System in Tacoma seeks a Process Improvement Program Manager RN to lead facility-level initiatives that boost efficiency, quality and patient safety. You will coach staff, analyze workflows, and partner with stakeholders to implement solutions using ID-PDSA and robust project management techniques.

Ideal candidates have RN licensure, a related bachelor’s degree, and 5+ years in clinical care or quality with 2+ years in process improvement leadership.

Qualifications

• Active and unencumbered RN license in Washington.
• Bachelor’s degree in a related field preferred.
• Minimum three years clinical care experience.
• Minimum two years leading or coaching process improvement.
• Minimum five years in clinical care/quality or project management.

Responsibilities

• Serve as subject matter expert on process improvement and teach ID-PDSA.
• Analyze data, document workflows, and identify optimization opportunities.
• Coach teams on process improvement methods and project skills.
• Design scalable, facility-wide improvement strategies and initiatives.

Skills

Clinical nursing

Process improvement

Data analysis

Leadership

Coaching

Education

Bachelor’s degree in a related field

Job description

## Process Improvement Program Manager RNApply: Tacoma, Washington: Full time: Posted Yesterday: JR82735**Join a team that shares your calling** At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. **FTE: 1.0, Shift: Days Schedule: M-F****Position Summary**The Process Improvement RN Prog Mgr leads facility or CBU level initiatives to enhance operational efficiency, quality, patient safety, and outcomes in a healthcare setting. Key responsibilities include educating, coaching, and mentoring process improvement for MHS employees; designing and executing facility or CBU level improvement strategies; assisting with data analysis, conducting workflow assessments; and collaborating with stakeholders to implement solutions. This role facilitates the use of process improvement methodologies and supports compliance with regulatory requirements and quality goals. Candidates must have clinical experience, experience in quality, process improvement, and data analysis. Strong communication, leadership, and organizational skills are essential, along with the ability to coach teams, handle challenging conversations, role model MHS values**Responsibilities:*** Subject matter expert on process improvement methodologies and tools, promoting a culture of continuous learning and improvement throughout the enterprise.* Assist with data analysis, benchmarking, analyzing business and clinical processes using data, interviewing, and observation to document workflows.* Identify opportunities for optimizing workflows, enhancing efficiency, implementing safe and appropriate simplification strategies, reducing errors, eliminating obstacles, and achieving improved outcomes.* Facilitate and coach teams in the use of the MHS process improvement methodology (ID-PDSA) using process improvement and project management skills to drive and track progress and impacts.* Deliver training/curriculum, and coach MHS employees on process improvement principles, tools, simple project management, data analysis and visualization, daily management, standard work, and change management.* Plan and implement scalable strategies facility or CBU wide. Assist with enterprise-wide scalable initiatives and strategies.**Requirements:*** Active and unencumbered Registered Nurse License in Washington State or Multistate License Endorsement required.* Bachelor’s degree in a related field preferred.* Minimum three (3) years of experience practicing in a clinical setting.* Minimum of two (2) years leading or coaching process improvement.* Minimum of five (5) years of experience in clinical care, quality, performance improvement, project/program management or any combination of these areas; or minimum requirements for clinical experience and process improvement with a Bachelor’s in a healthcare-related field.* ***Consideration given to internal candidates not meeting all minimum requirements.*****Why MultiCare?** **Rooted in the local community** Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. **Growth and education** Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. **Well-being and support** Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. **Living our values** Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. **Belonging for all** Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. **Pacific Northwest lifestyle** Work and live where natural beauty, adventure and strong community connections are part of everyday life.**Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $109,262.40 - $194,251.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.