Process Improvement Pilot - Flexible Contract + Mentorship

Crowe; Buffalo (NY); On-site; USD 59,000 - 81,000; Part time

Job summary

Crowe seeks a contract professional for a general operations/PM-like role in Buffalo, NY. You will apply prioritization and mentorship to guide mid-level teammates while keeping projects on track and aligned with client needs. Expect flexible hours and responsibilities tied to a dynamic backlog.

Bring 3+ years of navigating office politics in general work, with a calm, proactive approach to scope changes and client relationships in a fast-paced environment.

Qualifications

• Self-direction that survives a quiet Slack channel.
• Hands-on prioritization with initiative.
• Strong multitasking without sacrificing quality.
• Accountable for mentorship-focused outcomes in a contract role.
• Calm under changing scope by Buffalo, NY clients.
• 3+ years navigating the politics that general work attracts.
• Hands-on accountability with customer service as a close second.

Responsibilities

• Turn 3 of pattern recognition into faster general calls.
• Tie general effort back to a number Crowe cares about.
• Keep the Crowe backlog ruthlessly honest about what's truly next.
• Coach newer mid-level teammates through their first messy general project.
• Sense when a Buffalo relationship needs a call, not an email.
• Adapt quickly to shifting priorities in a fast-paced general environment.

Skills

Prioritization

Initiative

Multitasking

Mentorship

Accountability

Customer Service

Stakeholder Management

Self-direction

Job description

Crowe seeks a contract professional for a general operations/PM-like role in Buffalo, NY. You will apply prioritization and mentorship to guide mid-level teammates while keeping projects on track and aligned with client needs. Expect flexible hours and responsibilities tied to a dynamic backlog.

Bring 3+ years of navigating office politics in general work, with a calm, proactive approach to scope changes and client relationships in a fast-paced environment.